Senior Sales Manager BFSI

Location: Mumbai/Gurgaon
Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator Exotel has also recently received a virtual telecom operator license to offer cost-effective end-to-end VoIP telephony services, making the company a 100% compliant cloud calling operator Exotel was founded in 2011 and has an impressive cloud-based product suite that drives 70 million conversations daily for more than 6000 businesses in India, Southeast Asia, the Middle East, and Africa Today, Exotel's omnichannel contact centre, communication API suite, and conversational AI platform help some of the fastest-growing businesses in emerging countries manage customer engagement They have a $50 million ARR and a $100 million Series D funding round Exotel has won The ET StartUp Awards 2022 under the Comeback Kid category What will you do The Account Manager will be responsible for understanding and engaging with targeted companies in the BFSI industry, developing strategic approaches, and driving business growth through effective account management This role requires a deep understanding of industry trends, business functions, and the ability to articulate the value proposition of Exotel solutions tailored to each client's needs The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers Own the sales cycle right from prospecting clients/opportunity, introducing the company, positioning, presenting solutions, negotiations till the closure of sales Create/maintain excellent relationships with clients and be able to tailor products, pitch according to their specifications Develop and implement new logo acquisition strategy and market mapping strategy in the assigned territory/ vertical Prepare business development strategies by proactively researching and anticipating prospective client needs Secure business opportunities by cultivating mutually beneficial business relationships with current and potential clients Drive and Close Upsell and Crosssell opportunities What are we looking for: Sales Skills : Ability to engage and influence key stakeholders in accounts; Effective in performing technical/functional activities required during pre-sales stage Past Experience in solution selling to enterprises (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions ) is desired Concept selling, software solution sales experience is good to have 5-14 years Software/Solution sales experience Technical Domain expertise : Should not be averse to understanding Technology Should be comfortable in understanding and explaining technology and solutions with a consultative approach Ownership & Commitment : Able to see the larger picture, willing to take responsibility for tasks and initiatives Attention to detail in planning and communication Focused and Driven to chase growth targets Preference of Professional background Direct Sales Experience in Solution Sales (CRM/ERP/Enterprise/ Contact Centers/ SaaS/ CPaaS solutions) Experience of Selling in the assigned region/vertical Preference of Educational background: Tech and MBA is preferred