Senior Relationship Officer

Company Description

Pragati Finserv Private Limited was incorporated in 2021 with the aim of offering small ticket loans via a scalable digital platform to under-served rural and semi-urban areas. Currently, with 189 branches across 6 states, Pragati serves more than 300,000 households, aiming to reach one million households to enhance financial inclusion. Pragati operates as a Business Correspondent to Northern Arc Capital, a platform offering diverse financial solutions to emerging segments and small businesses in India.

Role Description

This is a full-time on-site role for a Senior Relationship Officer based in Hyderabad. The Senior Relationship Officer will manage business relationships, engage with customers to address their needs, provide financial solutions, and drive sales. Day-to-day tasks include liaising with clients, offering exceptional customer service, maintaining communication, and enhancing customer satisfaction through diligent financial management.

Qualifications

• Business Relationship Management and Finance skills
• Strong Communication and Customer Service skills
• Experience in Sales and Sales strategies
• Excellent interpersonal and negotiation skills
• Ability to work independently and manage multiple clients
• Degree in Finance, Business, or related field is preferred