Senior Relationship Manager- Mid Market & Supply Chain - Bangalore

Role Overview: As a lending professional for the SME segment in the assigned geography, your role involves acquiring and growing the lending book. This includes identifying new customer segments, strengthening existing customer relationships, and ensuring customer retention on the lending platform. Key Responsibilities: - Achieve sales targets by driving pipeline funnel to achieve book size and market share - Monitor local market trends, competitive offerings, and identify opportunities for business expansion - Engage with investment bankers, chartered accountants, and brokers to source new business regularly - Raise escalations on delinquent cases, monitor them for collection dues, and track key accounts in the portfolio - Acquire new clients, increase the quantum of area business, and focus on cross-selling initiatives - Cultivate deeper customer bonding, ensure faster TATs, and improve operational efficiencies & responsiveness in customer service - Coordinate with internal stakeholders to process loan applications, respond to queries, and ensure timely & accurate disbursal - Gather market intelligence regularly, share it with the Area Sales Manager, and contribute towards evolving competitive business strategy - Track overdue accounts daily, intervene for timely collection, ensure profitability through right pricing and processing fees, and implement cost management initiatives - Adhere to all processes for pre & post sourcing processes, provide inputs for Sales MIS, and implement process improvements for efficiency Qualification Required: - Post Graduate - Minimum Experience Level: 2 - 14 years,