Senior Quality Specialist, Investor Services Ops Control

Job Description

Investor Services QC and Risk Management team manage independently and perform testing end to end based on US regulatory requirement and manage open risk items & its maintenance for all departments that falls under Investor Services. The applicant should be capable of understanding processes and related risks, preparing testing plans and work programs, manage internal & external requests (audit/compliance, etc) and preparing reports. JOB FUNCTIONS AND RESPONSIBILITIES: Manage various high-level presentations and decks for Sr Management. Liase with multiple Business Units when handling potential and OPEN risk items, audit request management and escalation matrix. Manage independently and perform testing end to end. Manage Reported Risk items for various groups within Investor Services. Should be capable of understanding processes and related risks, preparing testing plans and work programs and preparing reports. Communicating results verbally and in writing to members of senior management. Review compliance bulletins with regards to all departments that falls under Investor Services. Provide regular updates to senior manager and process owners on status of project. Work with various business unit representatives and process owners to review and test internal systems and processes. Investigate opportunities for cost savings or process improvements. Maintain and update appropriate work papers. Follow up timely on remediation items. EDUCATION / EXPERIENCE: bachelors degree is preferred. No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role.