Mumbai
INR 1.0 - 5.0 Lacs P.A.
Work from Office
Full Time
The Specialist, Correspondence will work with multiple teams within Ocwen, focusing on the coordination required to support Ocwen loan servicing for borrower s correspondence. The Associate will work with various management and internal teams in the fulfillment of daily tasks, analysis, documentation, and testing responsibilities. The Associate will play a key role in operations, performing reconciliation, building control and analytical reports and working with multiple internal customers and build relationships. To be able to work with IT support team for various application changes related to letters. JOB FUNCTIONS AND RESPONSIBILITIES Help monitor and track business unit s response to inquiries, working with various teams to provide timely and thorough responses on root cause analysis, data and other requested information. Creating/automating reports using advanced MS Excel. Assisting management in fulfilling audit requests and remediation actions for various auditing entities as needed. Perform daily, weekly and monthly reconciliation of volume sent by business unit verses that at the print vendors. Drafting various reports for the higher management as per schedule. Other duties as assigned EDUCATION / EXPERIENCE Any graduate with 2-4 years of Experience in working with Mortgage industry. Good Communication Skills is a must Customer centric/focused. Should have strong interpersonal skills and the ability to do multi-task. Should be able to analyze basic data/reports and provide synopsis/summary of process performance Ability to meet deadlines and prioritize critical issues Proficient with Microsoft Word, Excel, Outlook. WORK SCHEDULE OR TRAVEL REQUIREMENTS Should be willing to work night shifts and flexible to another shift (as an when needed)
Bengaluru
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Learn and understand the correct interpretation of GSE Servicing Guidelines. Ensure the Daily or Monthly Reporting and remittance to GSE Agencies are completed timely and accurately. Work closely with the Internal Audit team in providing required process related information and respond to the queries received from Auditors. Ensuring the Newly sold / transferred loans are boarded accurately in MSP application. Work independently on projects and other assignments. Multi-task and troubleshoot any issues that arise which may have multiple variables that fall outside stipulated guidelines and work closely within the department and with other Ocwen departments to ensure their prompt and accurate resolution. Act as a liaison and information resource between the Investor Reporting department\clients and the agencies\GNMA to answer questions and assist in the prompt resolution of any questions they may have or forward their inquiries to the appropriate department or individual for assistance. QUALIFICATION: masters Degree required MBA(Finance) Experience in Investor Reporting / Accounting of U.S mortgage servicing preferred. Excellent Communication Skills
Mumbai
INR 16.0 - 20.0 Lacs P.A.
Work from Office
Full Time
Creating loans Indexing received documents Setting up loan application Conducting pre-purchase review of loan applications Collaborating with lenders to resolve any missing conditions Purchasing the loans JOB FUNCTIONS AND RESPONSIBILITIES Manage independently and perform the Pre-purchase review of FCLP application Should be capable of understanding processes, related risks. Co-ordinate with lenders in procuring the required documents Reviewing of documents like Loan application, Initial Application package, Closing package, Appraisal report, other Reverse documents EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint) WORK SCHEDULE OR TRAVEL REQUIREMENTS Night Shift
Bengaluru
INR 13.0 - 17.0 Lacs P.A.
Work from Office
Full Time
The incumbent would be responsible to support the SOX, IT Risk, IT Project and associated Compliance process They will be involved in standardizing and improving process, evaluate their impacts and implement the relevant measure The role will involve managing the IT SOX program Liaise with various IT verticals leads to remediate new and outstanding issues, track IT and project risk-related issues in GRC system This is a global role engaging stakeholders across geographies like India, Philippines and US Incumbent should be a good effective communicator and have the required skillset to understand risk management concepts JOB FUNCTION AND RESPONSIBILITIES: Perform extensive IT SOX control testing . Identify issues and remediate with appropriate controls Identifying and assessing risks in the across organization IT verticals Identifying and assessing risks in the organization s Security Operations tools and processes Conduct assessment/review of IT processes and recommend action for improving IT governance maturity using reference framework like COBIT, ITIL and ISO 20000 Work closely with the Enterprise Risk Management team and ensure risks are reduced or maintained at minimum levels Collaborate with Enterprise Project Management team and have oversight on IT Self led process and ensure compliance Assist in development and monitor of IT Risk policies, standards and procedures QUALIFICATION: Bachelors / masters in computer science or equivalent 5-10 years of experience in IT Risk Management WORK SCHEDULE OR TRAVEL REQUIREMENTS: Mid Shift: 12.00PM - 9.00PM No Travel Requirements
Bengaluru
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
Investor Services QC and Risk Management team manage independently and perform testing end to end based on US regulatory requirement and manage open risk items & its maintenance for all departments that falls under Investor Services. The applicant should be capable of understanding processes and related risks, preparing testing plans and work programs, manage internal & external requests (audit/compliance, etc) and preparing reports. JOB FUNCTIONS AND RESPONSIBILITIES: Manage various high-level presentations and decks for Sr Management. Liase with multiple Business Units when handling potential and OPEN risk items, audit request management and escalation matrix. Manage independently and perform testing end to end. Manage Reported Risk items for various groups within Investor Services. Should be capable of understanding processes and related risks, preparing testing plans and work programs and preparing reports. Communicating results verbally and in writing to members of senior management. Review compliance bulletins with regards to all departments that falls under Investor Services. Provide regular updates to senior manager and process owners on status of project. Work with various business unit representatives and process owners to review and test internal systems and processes. Investigate opportunities for cost savings or process improvements. Maintain and update appropriate work papers. Follow up timely on remediation items. EDUCATION / EXPERIENCE: bachelors degree is preferred. No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role.
Bengaluru
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
The Vendor Risk Management Analyst is responsible for leading, coordinating, and conducting vendor risk assessments for our Vendor Risk Management program. This is accomplished by reviewing vendor contracts, scorecards, invoices, due diligence questionnaires, and other documents to assess the vendor s control environment and compliance with legal and regulatory requirements. The Vendor Risk Management Analyst is responsible for all aspects of the vendor risk assessment including conducting vendor assessment interviews/meetings, identification of issues, tracking issues through closure, writing vendor assessment reports, and communicating with internal and external parties. The Vendor Risk Management Analyst is expected to ensure that vendor risk assessments are managed appropriately in accordance with the policies and procedures of the Vendor Risk Management program. Additionally, the Vendor Risk Management Analyst will provide daily vendor assessment status tracking and contribute with analysis and improvement initiatives. Job Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Examples below: Conduct and complete vendor risk assessments within scheduled timeframes, following-up with vendors with a sense of urgency when needed to collect requested information Understand regulatory requirements and set appropriate vendor assessment agendas utilizing checklists to review all applicable vendor risk areas Evaluate vendor documents to determine compliance with enterprise risk policies, contract requirements, and legal and regulatory requirements Review a sampling of vendor invoices for accuracy based on contracts and pricing terms Review vendor scorecard performance and understand contractual service level agreements Coordinate with the Information Security group for the review of the vendor security control environment to incorporate into the overall vendor risk assessment report Communicate findings to senior management and write comprehensive vendor assessment report and executive summary of vendor risk Collaborate with line of business vendor relationship owners in pre-assessment planning meetings and post-assessment risk issue remediation and action plans Assist in the development of corrective action plans and related documentation Monitor vendor risk issue mitigation and remediation efforts and follow-up with vendor through issue closure Identify opportunities to improve vendor risk assessment approach and the utilization of vendor risk management tools and software and suggest solutions to problems or inefficiencies Contribute on continuous process improvement initiatives Assist with other ad-hoc assignments Qualifications: bachelors Degree required. Preferred: Finance or Business Administration, Risk Management, or related disciplines (eg, information risk management, information technology, cybersecurity, data governance), or equivalent experience 2+ years vendor risk management and audit/assessment experience in financial services industry Mortgage origination and servicing industry knowledge is a plus Knowledgeable about vendor contracts and service level agreements Strong analytical skills, attention to detail, and exceptional intellectual curiosity Ability to add value and improve the quality of outcomes, rather than only following a set procedure Interpersonal relationship building skills and articulate written and verbal communication skills Excellent organization skills and ability to multi-task with many deliverables and requests while working on concurrent vendor assessments Ability to work under time pressure to meet deadlines, while maintaining a positive attitude Ability to effectively use technology and tools in managing the vendor risk management life cycle Expert knowledge of MS Office applications Experience with Process Unity application is a plus Certified Third-Party Risk Professional (CTPRP), Certified Enterprise Risk Professional (CERP) or relevant disciplines such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified in Governance of Enterprise IT (CGEIT), Certified Information Security Manager (CISM), Certified Internal Auditor (CIA), Certified Public Accountant (CPA) is a plus WORK SCHEDULE OR TRAVEL REQUIREMENTS Ability to travel as required
Mumbai
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
Manage and execute the Incident Management process in a consistent and compliant manner to allow for prompt restoration of service for multi-user issues. Manage and execute the Problem Management process to ensure root cause is identified and remediated Ensure data integrity in systems of record to ensure issues are captured accurately Support Change management process This role is responsible for adherence to policies and procedures as we'll as performance expectations and is counted on to recommend and contribute to process improvements JOB FUNCTIONS AND RESPONSIBILITIES Incident Management Act as point of contact for all Major Incidents Take full ownership and accountability for the Incident Management process Determine what resources and expertise are required to resolve the major incidents and engage the teams using the set protocol Work towards quick recovery of incidents by bridging gaps between technical tracks Responsible to restore normal service operation as quickly as possible to minimize the impact to business operations Accountable for global service management, timely communication & escalation to right stakeholders Communicate progress in a timely manner and manage Business expectations during the crisis Responsible for service management tools to efficiently manage the IT environment and business services Ensure post review of exception changes to evaluate if the change addressed a real or a perceived exception condition Being proactive in picking up shift left activities from various tracks to help reduce the MTTR Support functions and Global Technology Infrastructure Services teams Problem Management Accountable for reducing recurring incidents and identifying underlying causes of IT incidents through problem management Use specific information from driving major incidents to drive technical teams to stronger RCAs and corrective actions Work on proactive problem management - ticket reduction, process enhancements Review and evaluate Problem Management records in progress Establish and govern the proactive element with a goal of identifying and capture preventative actions via a robust problem management process through resolution and root cause Facilitate root cause analysis discussion through scheduled meetings Update problem record with status of review and follow up on outstanding Improve overall service which will reduce the frequency of repeated incidents Explore opportunities for maximizing IT Service to achieve full efficiency and ROI from company resources bachelors degree is preferred EDUCATION / EXPERIENCE To perform this job successfully, an individual must have the following education and/or experience: Required: Financial and/or Mortgage industry expertise preferred Accreditation/Certification in ITIL service management framework a plus 7 or 8 years of previous IT Service Management experience required Personable and enjoy interacting with others Familiar with fundamental principles of ITIL and SLAs preferred Good problem-solving skills; Ability to visualize a problem or situation and think abstractly to solve it Familiar with multiple aspects of Enterprise technology from end to end Exceptional written and oral communication skills, with strong ability to log tickets that tell the complete story Exceptional interpersonal skills, with a keep ability to listen and question Fluent English skills Experience dealing with customers during issue resolution and operating under pressure Excellent communication skill to drive routine communication of status to senior management and customer . KNOWLEDGE, SKILLS, AND ABILITIES Strong communication skills: verbal, written, facilitation Technical understanding with ability to communicate technical impact, technical solutions, root cause and corrective actions into business language Strong ability to work in an ambiguous, changing environment Strong ability to work under pressure and tight deadlines Technical understanding with ability to translate into business concepts Solid understanding of the organization s business and how IT contributes to it Willingness to work in shifts and on weekends(24/7 support environment) Knowledge of technology in terms of servers, infrastructure etc would be an added advantage AWS certification will be added advantage Strong technical knowledge that is current in todays IT service management arena Customer focus, leadership and collaboration WORK SCHEDULE OR TRAVEL REQUIREMENTS (Only add if needed) 24 X 7 Environment, rotational shifts.
Bengaluru
INR 7.0 - 11.0 Lacs P.A.
Work from Office
Full Time
We are seeking an experienced Data Engineer to lead a small team of data engineers in leveraging AWS native technologies such as Lambda and Glue to build a data Lakehouse environment. The ideal candidate will have a strong background in data engineering, a deep understanding of AWS services, and proven leadership skills JOB FUNCTIONS AND RESPONSIBILITIES Lead and mentor a team of data engineers, fostering a collaborative and innovative environment. Design, develop, and maintain scalable data pipelines using AWS native technologies including AWS Glue, Lamda etc Implement best practices for data management, including data quality, data governance, and data security. Ensure high standards by reviewing architecture, design, and code. Collaborate with cross-functional teams to deliver and operate large scale, distributed services in the cloud Optimize data workflows for performance and cost-efficiency. Own system architecture, scalability, reliability, and performance Stay updated with the latest advancements in AWS technologies and data engineering practices EDUCATION / EXPERIENCE BE/B Tech/MSc/MCA - with Specialization in Computer Science/Information Systems. 5+ years of non-internship professional software development experience Experience with AWS components to build and expand lake house in AWS Experience building Python programs across Glue ETL jobs and Lambda functions Design & Build S3 buckets, tiers, lifecycle policies, as strategic storage layer for Data Lake Experience building applications based on data in both Relational databases (eg MySQL), NoSQL databases (eg DynamoDB, MongoDB) and filesystems (eg S3, HDFS) Require 3+ hands-on experience on AWS S3, Spark,Glue ETL & Catalog, Lamba Functions, Athena & Kafka 2-3 years of experience in writing SQL Queries. Certified on one of - Solution Architect, Data Engineer or Data Analytics Specialty by AWS
Mumbai
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
The Underwriter reviews, conditions, and underwrites mortgage loans in accordance with established policies and procedures and appropriate guidelines; examines all documentation for accuracy and completeness. JOB FUNCTIONS AND RESPONSIBILITIES Review and analyze the mortgage loan application to ensure eligibility, accuracy, completeness, and compliance with internal and regulatory guidelines to minimize risk factors Review all required loan data, reports, and inspections to insure the collateral is acceptable to investor and the company. Responsible for making independent decisions regarding acceptance and risk of loans according to HUD, company, and investor guidelines. Provides final approval underwriting of mortgage loans - Conventional, Correspondent, FHA, VA, Reverse. Completes all required paperwork and forms in a timely and accurate manner; prepares required forms. Sign off conditions in a timely manner set by management. Work with staff and management to find solutions on escalated loans. May be requested to make recommendations for improving Internal Audit s policies and practices. Manage loans by using all functions of Encompass. Effectively communicate underwriting decisions with processors and advisors Maintain high level of customer service and communication with other departments. Other duties as assigned EDUCATION / EXPERIENCE bachelors degree or equivalent of fifteen years of education mandatory Minimum of 1 years of experience in Mortgage Underwriting with thorough knowledge of Financial and nonfinancial supporting documentation, Income calculations, Asset/ Liabilities & Appraisal verification, Credit report review. Knowledge about risk and compliance in Lending especially the FNMA & FHLMC Underwriting standards. Knowledge about Underwriting procedures of Conventional, Correspondent Lending, Reverse mortgage, FHA, VA (Government loans) underwriting WORK SCHEDULE OR TRAVEL REQUIREMENTS Ready to do any shifts including night shift as per Business unit requirements. Ready to travel to office for training and other learning work related activities as per Business unit requirements.
Mumbai
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
The Underwriter reviews, conditions, and underwrites mortgage loans in accordance with established policies and procedures and appropriate guidelines; examines all documentation for accuracy and completeness. JOB FUNCTIONS AND RESPONSIBILITIES Review and analyze the mortgage loan application to ensure eligibility, accuracy, completeness, and compliance with internal and regulatory guidelines to minimize risk factors Review all required loan data, reports, and inspections to insure the collateral is acceptable to investor and the company. Responsible for making independent decisions regarding acceptance and risk of loans according to HUD, company, and investor guidelines. Provides final approval underwriting of mortgage loans - Conventional, Correspondent, FHA, VA, Reverse. Completes all required paperwork and forms in a timely and accurate manner; prepares required forms. Sign off conditions in a timely manner set by management. Work with staff and management to find solutions on escalated loans. May be requested to make recommendations for improving Internal Audit s policies and practices. Manage loans by using all functions of Encompass. Effectively communicate underwriting decisions with processors and advisors Maintain high level of customer service and communication with other departments. Other duties as assigned. EDUCATION / EXPERIENCE bachelors degree or equivalent of fifteen years of education mandatory Minimum of 1 years of experience in Mortgage Underwriting with thorough knowledge of Financial and nonfinancial supporting documentation, Income calculations, Asset/ Liabilities & Appraisal verification, Credit report review. Knowledge about risk and compliance in Lending especially the FNMA & FHLMC Underwriting standards. Knowledge about Underwriting procedures of Conventional, Correspondent Lending, Reverse mortgage, FHA, VA (Government loans) underwriting WORK SCHEDULE OR TRAVEL REQUIREMENTS Ready to do any shifts including night shift as per Business unit requirements. Ready to travel to office for training and other learning work related activities as per Business unit requirements.
Mumbai
INR 20.0 - 25.0 Lacs P.A.
Work from Office
Full Time
To work on loan underwriting and complete the daily target or assignments. Have experience in US Mortgage Underwriting. Working on 4 C s (Credit, Capacity, Capital, and Collateral). Knowledge on Income Calculations (Wage, Self Employed and other incomes). Knowledge on Credit review (liability reconciliations and guideline requirements) Knowledge on Assets/Capital review with guideline requirements. Knowledge in LTV, CLTV calculations, PITI and DTI calculations. Knowledge in Fannie Mae and Freddie Mac guideline requirements. Knowledge in Govt. loans (FHA, VA and USDA) Knowledge on FHA/VA/USDA guideline requirements. Good communication skill. EDUCATION / EXPERIENCE Any degree with US Mortgage Underwriting experience.
Bengaluru
INR 1.0 - 3.0 Lacs P.A.
Work from Office
Full Time
Experience in handling Accounting, Financials, Reporting activities of the entity; Support month close activities and year-end close processes; strengthen internal controls; handled automation projects; Account reconciliation; Lease accounting as per USGAAP and Ind AS; Fixed asset accounting; preparation of dashboards and other metrics. Should possess good analytical and advanced excel skillsets in performing data analysis. Oracle ERP knowledge is a must. Job Functions and Responsibilities: Support Month/year end close activities Account Reconciliations General ledger review; analysis/recordation of monthly entries in close co-ordination with Business unit heads Preparing and publishing timely MIS on a Monthly, Quarterly & Annual basis Co-ordination with internal and external auditors in completion of Audits Qualifications: CA pursuing
Bengaluru
INR 7.0 - 12.0 Lacs P.A.
Work from Office
Full Time
We are looking for an experienced Data Analyst with strong SQL skills to join our Data Management team. This role will work with cross-functional teams to understand their data needs, profile data, analyze large datasets, find patterns, create test scenarios, and help improve business performance. JOB FUNCTION AND RESPONSIBILITIES: Write and optimize complex SQL queries to extract, manipulate, and analyze data from relational databases (SQL server, Oracle, MySQL). Coordinate with Business and tech members of the team to generate and visualize key metrics. Troubleshoot and debug existing SSIS packages to improve performance and reliability. Performance tune SQL queries and views. Conduct exploratory data analysis to identify trends, anomalies, and opportunities. Data flow automation with stored procs, views, and Python/R scripting. Work closely with onshore and offshore data team resources. Collaborate with business and sales teams to understand their data and automation needs. Create and maintain comprehensive documentation for all data definitions, sources, and test plans. QUALIFICATION: bachelors Degree is needed. 5+ years of experience as a Data Analyst, Business Analyst, or SQL. Expert knowledge of SQL is a must (Joins, subqueries, CTEs, query optimization). Pythion or R for data analysis is a plus. Experience with AWS services is a plus. Strong analytical and problem-solving skills with attention to detail. Should be fluent in speaking English and be able to communicate we'll with business stakeholders. Experience in Agile Project Management methodology is a plus. WORK SCHEDULE OR TRAVEL REQUIREMENTS: General work schedule (for shift roles). Around 3 hours of overlap between onshore and offshore work hours is expected. 1:30 PM IST to 10:30 PM IST.
Bengaluru
INR 10.0 - 15.0 Lacs P.A.
Work from Office
Full Time
We are looking for an experienced ETL (SSIS) Developer to join our Data Management team. This role will work with cross-functional teams to understand their data needs and transform raw data from SQL, Oracle, AWS S3 into our DataWarehouse. JOB FUNCTION AND RESPONSIBILITIES: Develop, develop, and optimize ETL workflows to generate valuable data and reports. Integrate data from SQL database, Oracle database, Flat files, AWS S3. Troubleshoot and debug existing SSIS packages to improve performance and reliability. Performance tune SQL queries and views. Work closely with onshore and offshore data team resources. Collaborate with business and sales teams to understand their data and automation needs. Create and maintain comprehensive documentation for all systems and jobs. QUALIFICATION: bachelors Degree is needed. 5+ years of ETL (SSIS) developer experience integrating with various databases and flat files is a must. Expert knowledge of SQL is a must. Should be fluent in speaking English and be able to communicate we'll with business stakeholders. Experience in Agile Project Management methodology is a plus. Experience connecting to AWS services. AI/ML experience and knowledge in Python or R for data analysis is nice to have. WORK SCHEDULE OR TRAVEL REQUIREMENTS: General work schedule (for shift roles). Around 3 hours of overlap between onshore and offshore work hours is expected. 1:30 PM IST to 10:30 PM IST.
Bengaluru
INR 11.0 - 15.0 Lacs P.A.
Work from Office
Full Time
We are looking for an experienced Power BI Developer to join our Data Management team. This role will work with cross-functional teams to understand their reporting needs and create dynamic visualizations and dashboards. Your reports will help us take data-driven decisions for various departments within the firm. JOB FUNCTION AND RESPONSIBILITIES: Develop and implement informative dashboards and reports with easy-to-understand visuals using Power BI. Integrate data from SQL database, Oracle database, Flat files, Amazon Athena, Web-based, MS teams, Sharepoint to create a comprehensive view of the clients. Work closely with onshore and offshore data team resources. Collaborate with business, sales teams to understand their data needs and provide valuable insights. Optimize the current reports or dashboards as needed. Create and maintain comprehensive documentation for Power BI reports and dashboards. QUALIFICATION: bachelors Degree is needed. 5+ years of Power BI experience with good grip on DAX, Power query, Power pivot and Power view. Expert knowledge of SQL is a must. Should be fluent in speaking English and be able to communicate we'll with business stakeholders. Experience in Agile Project Management methodology is a plus. Experience connecting to AWS services AI/ML experience and knowledge in Python or R for data analysis is nice to have. WORK SCHEDULE OR TRAVEL REQUIREMENTS: General work schedule (for shift roles). Around 3 hours of overlap between onshore and offshore work hours is expected. 1:30 PM IST to 10:30 PM IST.
Bengaluru
INR 10.0 - 14.0 Lacs P.A.
Work from Office
Full Time
The role requires someone who can function under minimal direction and in a fast-paced environment, while working with a broad cross-section of the company, including Finance/Accounting, Servicing, Originations, Risk and Technology. The position focuses on analytics and business intelligence for the Capital Markets function to support lending and mortgage portfolio valuation, margin analysis, and various strategic initiatives. Working directly with business stakeholders, this role transforms complex mortgage data into actionable insights that drive business decisions and financial performance. The ideal candidate will have a working knowledge of scripts and query writing to efficiently present actionable insight when reviewing large data sets. Job Functions and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Examples below: Develop robust and comprehensive data analytic strategies combining data from Servicing, Originations, accounting, and secondary marketing systems. Write and optimize complex SQL queries to extract and combine data from multiple mortgage systems. Build and maintain Power BI dashboards and reports to visualize key business metrics to enable data-driven decision-making. Assist in integrating and streamlining data flows from different sources (eg, Excel, databases) into centralized repositories for efficient reporting. Automate routine business reporting through Python scripting Transform raw mortgage data into meaningful business metrics through SQL aggregations and calculations Troubleshoot and optimize existing Python and SQL scripts, ensuring they run efficiently and scale with the growth of the business. Collaborate with stakeholders to understand reporting requirements and create effective visualizations in Power BI. Perform ad-hoc analysis and reporting tasks as needed to support various teams and initiatives. Qualifications: To perform this job successfully, an individual must have the following education and/or experience: 5+ years of experience with Python, including experience in automating workflows and interacting with APIs, databases, and file systems. Strong experience with SQL (Oracle and MSSQL) for writing efficient queries, creating joins, and optimizing performance. Hands-on experience with Power BI, including developing dashboards, working with DAX, and connecting to diverse data sources. Experience with data analysis, including transforming, cleaning, and processing large datasets. Ability to work independently, troubleshoot issues, and collaborate with various stakeholders within a fast-paced environment while interacting across various time zones. Strong communication skills to translate technical solutions into business value. Preferred Skills: Familiarity with tools such as ArcGIS for geospatial analysis and integrating spatial data into workflows. Experience with Mortgage Lending or Capital Markets functions within the financial services, industry is a plus. Familiarity with automating tasks related to loan and financial data is a plus.
Bengaluru
INR 11.0 - 15.0 Lacs P.A.
Work from Office
Full Time
The Quantitative Modeling/Decision Science team is a part of the Financial Planning and Analysis business unit and is responsible for delivering quant modeling, forecasting, and statistical analysis solutions throughout Ocwen. The team is seeking to fill a position of Assistant Manager, Quant Modeling. The candidate is expected to execute, monitor and recalibrate various statistical models. He should be able to automate existing model execution using Python, R and SQL. He should be able to develop new Statistical and Machine learning models across various business units throughout the organization including mortgage servicing, lending, capital markets, finance, risk management and compliance. The candidate should be able to effectively use written and oral communication skills to present results of complex statistical/data science projects to a non-technical audience. JOB FUNCTION AND RESPONSIBILITIES: Model Execution : Run and execute existing Statistical, Machine learning and various analytical models using Python, R, and SQL to support various business needs. Model Monitoring and Recalibration : Prepare and conduct periodic model monitoring and recalibration to ensure model performance and compliance. Automation: Create scripts and tools to automate repetitive tasks and data pipelines. Develop and implement automated solutions for model monitoring reports to enhance efficiency and accuracy. Data Visualization : Design and present visualizations to communicate insights to stakeholders effectively. Data Preparation : Extract, transform, load and analyze data ensuring data integrity and readiness for the analysis. Predictive modelling : Build and validate predictive models to support business decision making processes. Apply machine learning models to forecast trends and behaviors. Data Mining and Analysis: Extract and analyze large datasets from various sources to identify patterns, correlations and anomalies. Utilize Statistical methods and machine learning algorithms to interpret complex data sets. Documentation: Produce, maintain and update comprehensive documentation for each model. Presentation: Prepare and deliver Power point presentations to communicate model results, insights, and recommendations to stakeholders for informed decision making. Solution Provider: Propose and deliver innovative modeling methods and techniques to improve existing business processes and support emerging business opportunities. Communications : Cleary and effectively communicate results of modeling projects to senior management. Continuous Self-improvement: Stay up to date on recent advancement in statistical modeling and data processing/mining methods and techniques, including relevant programming languages. EDUCATION / EXPERIENCE 5+ years of experience in statistical modeling/decision science in the financial services industry. bachelors or masters degree in quantitative discipline such as Data or Computer Science, Economics, Statistics, Engineering, etc Strong hands-on experience with Python, R and SQL for data modelling and statistical analysis. Certifications in Data Science, Machine learning, Business Analytics, or Advances Statistical Analysis preferred. Knowledge of statistical tools and data mining techniques. Experience in automating reports and processes using scripts in Python/R/SQL. Experience in mortgage servicing or finance and banking industry will be a plus. Demonstrated ability to independently structure, manage, coordinate and deliver complex cross-enterprise modeling and analytic projects and processes with multiple stakeholders. Global or multi-national business experience is strongly preferred. Ability to adapt to a dynamic, rapidly changing business environment
Bengaluru
INR 9.0 - 13.0 Lacs P.A.
Work from Office
Full Time
Our organization is looking for an experienced Oracle Fusion HCM & Recruiting Cloud developer, who is responsible for the technical implementation and on-going support of the multi-country Oracle Fusion Recruiting Cloud. JOB FUNCTION AND RESPONSIBILITIES: Respond to all functional and configuration related questions pertaining to Oracle Core HR & Recruiting Cloud Understanding different Applicant Tracking Systems like Taleo and other tools. Hands-on experience Core HR & Talent Management workforce structures and configurations. Configure & test Oracle delivered quarterly patches and updates. Integrate Oracle Recruiting Cloud with different 3 rd party tools like Job Boards & Social Networking Integrations. Contribute to the designing, developing, modifying, testing, debugging and evaluating the product to meet customer requirements. Supports business requirement gathering sessions for reporting and embedded analytics across all modules of Fusion. Translates business requirements into value added reports and analytics meeting the needs of the stakeholders. Develop and modify workflow configurations, troubleshoot issues with current workflow rules. Troubleshoot and track issues; assist users with problem resolution. Provide training and communication of system updates to new and existing users. Maintain security-related configuration based on user s job responsibilities. Configuration within the system is based on the needs of the customer. Understanding of REST API s integrations and SSO integrations is desired. Work independently and/or serve as Technical Lead on Projects. Assess the impact of product upgrades and patches delivered by Oracle. Performs other duties as assigned by management. Develop data model reports using OTBI and Analysis as needed. Experience on Oracle Analytics or Cognos BI is preferable. EDUCATION / EXPERIENCE Requires a minimum of two - Five years of software application development and maintenance experience in Oracle Fusion Core HR & Recruiting Cloud and related tools. Requires a bachelors degree, preferably in Computer Science or Information Systems. Hands on experience on Oracle Recruiting Cloud, Core HR configurations is preferred. Working experience on Taleo Enterprise Edition and other ATS applications is optional. Proficiency in SQL queries with different data bases. Possess good Oracle Fusion HCM & Recruiting Knowledge Proficient in Microsoft Office. Experience in designing and maintaining Interfaces between HRIS systems with Workforce Integration Management (XML API) required. SKILLS & ABILITIES Requires demonstrated proficiency in application programming Requires excellent analytical and problem-solving skills with attention to detail Requires Analytical & Problem-Solving Skills Requires excellent oral and written communication skills Requires excellent organizational and time management skills Works we'll in group problem solving situations Requires ability to learn new concepts
Bengaluru
INR 5.0 - 9.0 Lacs P.A.
Work from Office
Full Time
The Instructional Designer will develop and maintain training media, materials and methods to support change and educational initiatives of divisional leadership, strategic initiatives of Ocwen Loan Servicing, LLC and departmental needs as defined throughout the organization. The scope of this development effort ranges from informative job aids, to instructor-led training courses, to computer based training methods. The Instructional Design team is the central source for information, expertise and consulting on instructional design. The design team ensures training programs designed and delivered are in support of company initiatives. JOB FUNCTIONS AND RESPONSIBILITIES: Conduct Training Needs Analysis (TNA) and develop project plans and training curriculums Write consistent, concise, easy-to-understand, plain language Instructor-led Training (ILT) material intended for new hire or existing associate audiences Create interactive, engaging, professional and on-point Web-based Training (WBT) courses for new hires or existing associates Work closely with business unit subject matter experts Create material using virtual Accelerated Learning methodologies Create training material consistent with and resulting from regulatory, compliance and legal changes Design and implement effective measurement of training goals, including course assessments, structured job shadowing checklists, user readiness tests and certification processes Interact with other Corporate Training team members to collaborate on design initiatives when appropriate QUALIFICATIONS: College degree in Instructional Design, English or Communications, or equivalent related business experience required Working knowledge of the principles and methodologies associated with instructional design and adult learning Experience in designing instructional strategies, designing instructional materials and evaluating results of specific improvement courses or programs Ability to interact with multiple levels of management and work in a team environment Ability to work within an instructional design system, communicate design concepts and promote the use of instructional design methodologies Experience in developing, reviewing and delivering different training modalities like ILT, WBT and gamified learning (Articulate Storyline 360, Vyond, Canva, Adobe Creative Cloud, etc) Experience working in a results-oriented, fast-paced, rapidly changing environment that demands results Willingness to travel nationally or internationally alone or with a group to meet off-site needs or attend training
Bengaluru
INR 6.0 - 9.0 Lacs P.A.
Work from Office
Full Time
The Communication Coach is responsible for evaluating agents and coaching them on communication and language proficiency to ensure that communication and language used on calls is at acceptable standards. JOB FUNCTION AND RESPONSIBILITIES: Remote monitoring and side by side/live call monitoring of calls & providing detailed feedback to the advisor Responsible to coach the agents and to develop their communication styles & customer service skills (this could include sentence construction, grammar, rate of speech, clarity of speech, pronunciation of process specific words, or soft skills like call control etc) Work closely with the BU to improve the performance of the bottom quartile in terms of NPS scores Motivating the advisors to improve their service and voice quality and reiterating importance of NPS Design and run campaigns to improve the overall NPS for the process Proficient in identifying gaps in the skills set of the advisors and conduct refresher /remedial trainings on the top defect areas Arranging initiatives and/or campaigns with focus on voice and customer service quality Maintaining & Preparing Daily trackers, reports and Weekly/monthly dashboard for reviews Participate in Calibrations and achieve the variance targets laid down by the departments Conducting Refresher training sessions for the advisors as per standard monthly targets QUALIFICATION: Graduation is mandatory Relevant 2-5 years of auditing & coaching experience in a Contact Center environment Good in Excel and strong written and Verbal Communication and Presentation skills Proficient in designing training modules and delivering refresher/remediation trainings Strong knowledge on Communication Skills & experience in training people on pronunciation, Sound Corruption, MTI, Customer Service, Grammar etc Tactful in handling difficult situations and ability to multitask Ability to work under pressure and meet stringent call monitoring targets/willingness to work 24/7 - needs to be comfortable with working in night shifts
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