Senior Product Portfolio Operations Associate

As a Senior Product Portfolio Operations Associate within the Customer Acquisition & Marketing Platforms portfolio, you will play a crucial role in shaping change initiatives, strategizing resource allocation, and delivering actionable insights to ensure that the Customer Acquisition & Marketing Platforms (CAMP) portfolio operates as a unified group of products. Your responsibilities include optimizing the balance between footprint, capacity, and approved funding, enhancing collocation and efficiencies, maintaining accurate team and personnel data, and contributing to retention strategies. - Deliver, build, and enhance reporting, visualizations, and dashboards to support planning, operational efficiency, location strategy, people and team metrics, and dependency management across all CAMP products - Maintain accurate and up-to-date team and workforce data to support organizational effectiveness - Transform complex data into clear, actionable insights for leaders and teams - Create process supporting documents using MS Visio, PowerPoint, Lucid, and Confluence - Support the Employee Experience Lead by providing insights into employee sentiment and operational effectiveness - Coordinate CAMP location re-stacks to optimize space and team alignment - Research, develop, and enhance tools and methodologies to improve analytics, reporting, and portfolio operations, with a focus on advancing the PPO tool set - Coordinate with Finance, Business Management, strategy, partner engagement, PPO teams, and the Planning and Governance Lead to drive unified planning, alignment, and prioritization of activities across CAMP, ensuring capacity and resources are optimized - 3+ years of experience or equivalent expertise in program management, operations, or performance optimization for groups of products, with exposure to the product development life cycle and agile methodologies - Proven ability to implement operational effectiveness initiatives, drive organizational alignment, and manage dependencies and re-stacks - Strong analytical and technical background in data and analysis, including performance measurement, reporting, HR/workforce analytics, and financial reporting - Advanced proficiency in MS Visio, PowerPoint, Lucid, Confluence, Access DB, SharePoint, Alteryx, and Tableau for process documentation, dashboard/reporting tool development, and data management - Demonstrated ability to prepare and present analysis to senior management and engage stakeholders with clear, concise communication - Experience in driving strategy for tool sets, process improvement, compliance, and financial reporting in partnership with Finance and Business Management - Excellent organizational skills and ability to support cross-functional teams,