9 Lucid Jobs

As an experienced IT Project Manager, you will be responsible for defining and implementing IT project governance frameworks in alignment with NBFC regulatory and compliance standards. You will collaborate with the Chief Technology Officer to assess the effectiveness, risks, and performance of digital transformation initiatives. Your role will involve driving cross-functional IT projects to ensure timely delivery, tracking key performance indicators (KPIs), and monitoring costs. You will oversee multiple IT projects, tracking progress and achieving milestones while ensuring compliance with RBI and NBFC-specific IT regulations. Managing IT budgets and optimizing resource allocation will be a key aspect of your responsibilities. Additionally, you will be tasked with developing dashboards, management information system (MIS) reports, and project status updates for senior leadership. Implementing change management best practices to facilitate the smooth adoption of IT solutions will be crucial in your role. You will also be responsible for overseeing IT vendors and service providers to ensure adherence to service level agreements (SLAs). Continuously refining IT project methodologies by introducing industry best practices and managing resources effectively, including capacity planning and conflict resolution, are essential components of this position. Your role will also involve maintaining structured product documentation for third-party stakeholders, conducting business analysis to identify problems, opportunities, and solutions, and gathering requirements while mapping process flows and documenting business use cases. You will need to simplify and communicate business requirements to ensure stakeholder alignment, assess change proposals, and work with training teams to prepare change management and training plans. Furthermore, you will be involved in business process modeling and preparing scenarios for technology testing, managing all phases of system integration from requirement gathering to production deployment. Communicating technical details to non-IT stakeholders and functional details to IT teams will be part of your daily activities. Key Skills Required: - Expertise in IT project planning, execution, monitoring, controls, and governance. - Strong data quantification and analytics abilities. - Designing KPI-driven metrics for IT projects and measuring ROI, risks, delinquency, and early warning signals. - Budgeting, planning, forecasting, monitoring, and cost-benefit analysis (CBA) for IT projects. - Designing corporate presentations and demos for investors and internal stakeholders. - Flexibility and adaptability to organizational requirements. - Effective oral and written communication skills with consultative and interpersonal abilities. - Deep understanding of RBI guidelines, NBFC IT regulations, and security policies. - Risk and dependency assessment with effective mitigation planning. - Project management experience with Agile, Scrum, Waterfall, or Hybrid methodologies. - Proficiency in project tracking tools such as JIRA and MS Project. - Strong cost monitoring and IT expense management skills. - Ability to structure and document problems into analytical frameworks. - Proficiency in SQL, Excel, and business requirement documentation (FSD, HLD, LLD, Use Cases).,

As the Reporting Catalogue / Inventory Manager, you will be responsible for owning and managing the reporting inventory. Your role will involve executing production testing and implementing proactive quality analysis strategies to ensure the highest standards are met. You will be instrumental in developing and establishing Regional & Global standards while implementing a quality framework to prevent repeat errors and enhance efficiency. Your day-to-day tasks will include managing regulatory issues, addressing problems, and challenges regularly to ensure compliance. Collaboration is key in this role, as you will partner with various teams including Operations, Product, Technology, Audit, Compliance, Regulators, and other groups to navigate the ever-changing landscape. Your strategic thinking abilities will be put to the test as you manage both high-level strategies and granular operational issues. To excel in this role, you must possess a strong knowledge of controls and regulatory matters. Your track record should demonstrate a proactive approach in identifying quality, standards, and control gaps, and addressing them before they escalate. Excellent interpersonal skills are a must, as you will be required to partner effectively with teams outside your reporting line. Clear and confident communication across all levels of the organization is essential. Your logical and structured approach to planning, problem-solving, and decision-making will be crucial in maintaining high standards. Awareness of controls and risk management protocols is necessary to ensure compliance and efficiency. As a self-starter, you should be able to manage your workload effectively and deliver on key objectives. Proficiency in Excel and PowerPoint is preferred, along with knowledge of user tools such as JIRA, Lucid, and Monday.com. Experience in finding Artificial Intelligence solutions to business problems is a plus, showcasing your innovative approach to addressing challenges in a dynamic environment.,

Who Youll Work With As a Lead Technical Program Manager in Consumer Product & Innovation organization, you will collaborate with engineering, product and design leaders, to drive software capability execution across Global Technology. You will closely partner with leaders from other technology domains and business teams to align on program goals and coordinate cross-portfolio dependencies. Who We Are Looking For You will drive key technology programs within the Consumer Product & Innovation portfolio. This role will lead diverse cross-function team members to execute complex and strategic programs. We are looking for leaders with strong technical depth that have experience building program management functions and overseeing end-to-end execution across multiple parallel program workstreams, including risk management, issue/conflict resolution and dependency management. The ideal candidate for this position will be seasoned in technical program management with strong leadership skills, technical capabilities, communication skills, and expertise with digital and technology transformations. This role requires exposure to both the breadth of knowledge across different technologies and the depth of understanding in key technical areas. This person will have demonstrated experience in the Agile SDLC and a breadth of program models. This candidate will serve as the single touchpoint for the program from WHQ and work in close partnership with your peer program managers in other geographies to deliver program outcomes. This role requires a candidate who is strong at building relationships across functions to align strategies and drive execution. This candidate will be Single Point of Contact (SPOC) representing team in program reviews, business reviews to provide regular updates to stakeholders on end-to-end health and progress, and risk management. This person will be a strategic problem solver with an ability to prioritize multiple and competing priorities while driving a plan to execution. Bachelors degree or masters (preferred) in Engineering, Computer Science or related technical field Project Management Professional (PMP) preferred. 7+ years of Technical Program Management or product experience 7+ years of working directly with engineering teams 5+ years of software development or product management experience is preferred Relevant experience in Retail, Consumer product development, Innovation, Supply Chain, and Operations preferred. Experience leading technical program management efforts including establishing effective governance structures, cross functional coordination, and executive stakeholder management and reporting. Strong relationship-building skills and experience working closely with senior executives and cross-functional partners to deliver key strategic initiatives. Experience running and executing across multiple complex technology platforms and business areas Strong oral and written communication skills and ability to challenge the status quo Ability to deal with ambiguity and work in a dynamic, results-oriented matrixed environment Delivery experience using Agile and Waterfall methodologies Deep experience with tools such as Lucid, JIRA, and Confluence Proven experience in a technical program management or engineering delivery role, with a strong ability to drive technical projects to successful completion. Deep understanding of Service Oriented Architecture Solutions. Broad technical understanding across a variety of platforms, systems, and engineering disciplines, like Front End, Dev ops, Cloud Services Excellent communication skills, with the ability to translate complex technical concepts to non-technical stakeholders and vice versa. What Youll Work On In this role, you will: Lead the program and have oversight of its execution and development. You will be responsible for the end-to-end timely, on budget technology execution of the Technology program, actively engaging key business and technology portfolio partners to ensure opportunities, risks and issues are understood and addressed. Co-create and help develop program dashboards, roadmaps, portfolio reporting and analysis activities. Drive and manage end-to-end delivery of complex technical programs, ensuring alignment with business objectives and technical requirements. Collaborate with engineering teams to design, plan, and deliver innovative technical solutions that meet both short-term and long-term goals. Own technical risk management, identifying potential issues and implementing strategies to mitigate them across all phases of the program. Work closely with product management, engineering, and business stakeholders to balance technical trade-offs and align engineering efforts with business priorities. Show more Show less

Who Youll Work With As a Lead Technical Program Manager in Consumer Product & Innovation organization, you will collaborate with engineering, product and design leaders, to drive software capability execution across Global Technology. You will closely partner with leaders from other technology domains and business teams to align on program goals and coordinate cross-portfolio dependencies. Who We Are Looking For You will drive key technology programs within the Consumer Product & Innovation portfolio. This role will lead diverse cross-function team members to execute complex and strategic programs. We are looking for leaders with strong technical depth that have experience building program management functions and overseeing end-to-end execution across multiple parallel program workstreams, including risk management, issue/conflict resolution and dependency management. The ideal candidate for this position will be seasoned in technical program management with strong leadership skills, technical capabilities, communication skills, and expertise with digital and technology transformations. This role requires exposure to both the breadth of knowledge across different technologies and the depth of understanding in key technical areas. This person will have demonstrated experience in the Agile SDLC and a breadth of program models. This candidate will serve as the single touchpoint for the program from WHQ and work in close partnership with your peer program managers in other geographies to deliver program outcomes. This role requires a candidate who is strong at building relationships across functions to align strategies and drive execution. This candidate will be Single Point of Contact (SPOC) representing team in program reviews, business reviews to provide regular updates to stakeholders on end-to-end health and progress, and risk management. This person will be a strategic problem solver with an ability to prioritize multiple and competing priorities while driving a plan to execution. Bachelors degree or masters (preferred) in Engineering, Computer Science or related technical field Project Management Professional (PMP) preferred. 7+ years of Technical Program Management or product experience 7+ years of working directly with engineering teams 5+ years of software development or product management experience is preferred Relevant experience in Retail, Consumer product development, Innovation, Supply Chain, and Operations preferred. Experience leading technical program management efforts including establishing effective governance structures, cross functional coordination, and executive stakeholder management and reporting. Strong relationship-building skills and experience working closely with senior executives and cross-functional partners to deliver key strategic initiatives. Experience running and executing across multiple complex technology platforms and business areas Strong oral and written communication skills and ability to challenge the status quo Ability to deal with ambiguity and work in a dynamic, results-oriented matrixed environment Delivery experience using Agile and Waterfall methodologies Deep experience with tools such as Lucid, JIRA, and Confluence Proven experience in a technical program management or engineering delivery role, with a strong ability to drive technical projects to successful completion. Deep understanding of Service Oriented Architecture Solutions. Broad technical understanding across a variety of platforms, systems, and engineering disciplines, like Front End, Dev ops, Cloud Services Excellent communication skills, with the ability to translate complex technical concepts to non-technical stakeholders and vice versa. What Youll Work On In this role, you will: Lead the program and have oversight of its execution and development. You will be responsible for the end-to-end timely, on budget technology execution of the Technology program, actively engaging key business and technology portfolio partners to ensure opportunities, risks and issues are understood and addressed. Co-create and help develop program dashboards, roadmaps, portfolio reporting and analysis activities. Drive and manage end-to-end delivery of complex technical programs, ensuring alignment with business objectives and technical requirements. Collaborate with engineering teams to design, plan, and deliver innovative technical solutions that meet both short-term and long-term goals. Own technical risk management, identifying potential issues and implementing strategies to mitigate them across all phases of the program. Work closely with product management, engineering, and business stakeholders to balance technical trade-offs and align engineering efforts with business priorities. Show more Show less

Who Youll Work With As a Lead Technical Program Manager in Consumer Product & Innovation organization, you will collaborate with engineering, product and design leaders, to drive software capability execution across Global Technology. You will closely partner with leaders from other technology domains and business teams to align on program goals and coordinate cross-portfolio dependencies. Who We Are Looking For You will drive key technology programs within the Consumer Product & Innovation portfolio. This role will lead diverse cross-function team members to execute complex and strategic programs. We are looking for leaders with strong technical depth that have experience building program management functions and overseeing end-to-end execution across multiple parallel program workstreams, including risk management, issue/conflict resolution and dependency management. The ideal candidate for this position will be seasoned in technical program management with strong leadership skills, technical capabilities, communication skills, and expertise with digital and technology transformations. This role requires exposure to both the breadth of knowledge across different technologies and the depth of understanding in key technical areas. This person will have demonstrated experience in the Agile SDLC and a breadth of program models. This candidate will serve as the single touchpoint for the program from WHQ and work in close partnership with your peer program managers in other geographies to deliver program outcomes. This role requires a candidate who is strong at building relationships across functions to align strategies and drive execution. This candidate will be Single Point of Contact (SPOC) representing team in program reviews, business reviews to provide regular updates to stakeholders on end-to-end health and progress, and risk management. This person will be a strategic problem solver with an ability to prioritize multiple and competing priorities while driving a plan to execution. Bachelors degree or masters (preferred) in Engineering, Computer Science or related technical field Project Management Professional (PMP) preferred. 7+ years of Technical Program Management or product experience 7+ years of working directly with engineering teams 5+ years of software development or product management experience is preferred Relevant experience in Retail, Consumer product development, Innovation, Supply Chain, and Operations preferred. Experience leading technical program management efforts including establishing effective governance structures, cross functional coordination, and executive stakeholder management and reporting. Strong relationship-building skills and experience working closely with senior executives and cross-functional partners to deliver key strategic initiatives. Experience running and executing across multiple complex technology platforms and business areas Strong oral and written communication skills and ability to challenge the status quo Ability to deal with ambiguity and work in a dynamic, results-oriented matrixed environment Delivery experience using Agile and Waterfall methodologies Deep experience with tools such as Lucid, JIRA, and Confluence Proven experience in a technical program management or engineering delivery role, with a strong ability to drive technical projects to successful completion. Deep understanding of Service Oriented Architecture Solutions. Broad technical understanding across a variety of platforms, systems, and engineering disciplines, like Front End, Dev ops, Cloud Services Excellent communication skills, with the ability to translate complex technical concepts to non-technical stakeholders and vice versa. What Youll Work On In this role, you will: Lead the program and have oversight of its execution and development. You will be responsible for the end-to-end timely, on budget technology execution of the Technology program, actively engaging key business and technology portfolio partners to ensure opportunities, risks and issues are understood and addressed. Co-create and help develop program dashboards, roadmaps, portfolio reporting and analysis activities. Drive and manage end-to-end delivery of complex technical programs, ensuring alignment with business objectives and technical requirements. Collaborate with engineering teams to design, plan, and deliver innovative technical solutions that meet both short-term and long-term goals. Own technical risk management, identifying potential issues and implementing strategies to mitigate them across all phases of the program. Work closely with product management, engineering, and business stakeholders to balance technical trade-offs and align engineering efforts with business priorities. Show more Show less

As a Copilot Architect at Sonata Software, you will be responsible for leveraging your 10+ years of experience to design and implement resilient software systems using your expertise in Gen AI Applications and cloud platforms like Azure, AWS, and Google. Your role will involve utilizing your strong understanding of design patterns, SOLID principles, and hands-on experience with tools such as Lucid, Visio, and DrawIO. Your excellent communication skills will be key in engaging with internal and external stakeholders to design scalable solutions that meet the needs of clients in industries such as Telecom, Media, Technology, Retail & CPG, Manufacturing, BFSI, and HLS. Your proficiency in Python programming and libraries, along with experience working with Azure AI services like Azure OpenAI and Cognitive Services, will enable you to fine-tune pre-trained models and integrate AI solutions into real-world applications. In this role, you will provide thought-leadership in identifying and implementing Gen AI use cases, guiding Tech Leads and junior developers in the team, and collaborating with developers to implement these use cases effectively. Preference will be given to candidates located in Bengaluru who can work from the office regularly. If you are passionate about modernization engineering and have a track record of success in designing and deploying Gen AI applications, then this position at Sonata Software is the perfect opportunity for you to showcase your skills and contribute to the growth of our clients through innovative solutions. For more information about Sonata Software, please visit www.sonata-software.com.,

At EY, you will play a crucial role in shaping the future with confidence. You will be part of a globally connected powerhouse of diverse teams that will support you in taking your career to new heights. Join EY in our mission to build a better working world. As an Operation Technician in the Collaboration Solution Support team with a scope of global support, your primary responsibility will be to provide third-level support to end-users for various incidents, service catalogue tasks, and problem cases that have been escalated by lower tiers. You will work with a wide range of End User Technology Services, including Messaging / Outlook, Zoom, MS Digital whiteboard Mural, Miro, Lucid, Planner, To Do, Project On Web, Microsoft VIVA, Kaltura, Cvent, and Slido. Your role will involve rotational shifts, including night shifts. Key Responsibilities: - Investigate and diagnose incidents to restore failed IT services promptly - Resolve incidents within specified Service Level Agreements/Operational Level Agreements - Identify improvement opportunities within incident resolution processes - Provide specialized investigation and diagnosis of all incidents and service catalogue requests - Liaise between Outage Management and other technical support teams for infrastructure outage resolution - Review operation manuals, production support procedures, and provide input into projects to ensure proper technical information for supporting new applications/services - Create and update knowledge articles to enhance operational efficiency - Implement efficient automated processes to improve operational efficiency Knowledge and Skills Requirements: - Proficiency in incident management processes and handling high-priority incidents - Ability to work effectively in high-pressure environments while maintaining focus and a sense of urgency - Strong coordination skills with IT services personnel across multiple locations and cultural backgrounds - Analytical and decision-making abilities for preparing reports and working independently - Familiarity with Quality Management Processes and multitasking capabilities - Understanding of ITIL Service Management principles, particularly Incident, Problem, and Change Management - Excellent listening, written, and verbal communication skills Technical Leadership: - Ensure team adherence to established processes and implement process improvement plans - Provide technical triage and resolution steps for new applications/services - Assist in P1 Incident Management and identify appropriate recovery actions - Drive automation of incident resolution activities - Challenge current practices and contribute new insights for operational excellence Technical Skills: - In-depth knowledge of MS Outlook, Outlook Web Application, Auto discover, Shared mailbox, etc. - Proficiency in Outlook technical support and Exchange support - Familiarity with Mural, Miro, Lucid, MS whiteboard, Kaltura, Cvent, Slido, Planner, To Do, Project On Web, Microsoft VIVA - Understanding of Windows Operating System, Active Directory, Network LAN/WAN Coaching & Development: - Promote operational excellence and coach junior team members - Review work for compliance with quality standards and provide feedback - Tailor coaching techniques to meet the needs of team members - Recommend development activities tailored to individual needs and learning style Job Requirement: Education: Bachelor's degree or related discipline Experience: 6-8 years overall with a minimum of 3-4 years in Incident Management Certification Requirements: - Must have: MCSA: Windows Server 2016, ITIL Foundation certification - Good to have: MCSA: Office 365, MCSE Productivity Solutions Expert, Microsoft 365 Certified, etc. Join EY in building a better working world by creating new value for clients, people, society, and the planet. With a focus on data, AI, and advanced technology, EY teams help shape the future with confidence and provide solutions to pressing global issues. EY offers a full spectrum of services in assurance, consulting, tax, strategy, and transactions, supported by a globally connected network and diverse ecosystem partners across more than 150 countries and territories.,

As a Senior Software Architect at our organization, you will be responsible for owning the software architecture vision, principles, and technology standards across the organization. Working closely with engineering leadership and product management, you will craft roadmaps and success criteria to ensure alignment with the wider target architecture. Your primary responsibilities will include developing and leading the architectural model for a unit, directing and leading teams, and designing interaction points between application components and applications. You will be required to evaluate and recommend toolsets, standardize the use of third-party components and libraries, and facilitate developers to understand business and functional requirements. Additionally, you will periodically review scalability and resiliency of application components, recommend steps for refinement and improvement, and enable reusable components to be shared across the enterprise. In this role, you will devise technology and architecture solutions that propel engineering excellence across the organization, simplify complex problems, and address key aspects such as portability, usability, scalability, and security. You will also extend your influence across the organization, leading distributed teams to make strong architecture decisions independently through documentation, mentorship, and training. Moreover, you will be responsible for driving engineering architecture definition using multi-disciplinary knowledge, including cloud engineering, middleware engineering, data engineering, and security engineering. Understanding how to apply Agile, Lean, and principles of fast flow to drive engineering department efficiency and productivity will be essential. You will provide and oversee high-level estimates for scoping large features utilizing Wideband Delphi and actively participate in the engineering process to evolve an Architecture practice to support the department. To excel in this role, you should have the ability to depict technical information conceptually, logically, and visually, along with a strong customer and business focus. Your leadership, communication, and problem-solving skills will play a crucial role in influencing and retaining composure under pressure in environments of rapid change. A forward-thinking mindset to keep the technology modern for value delivery will be key. In terms of qualifications, you should have a minimum of 10 years of software engineering experience, primarily in back-end or full-stack development, and at least 5 years of experience as a Software Senior Architect or Principal Architect using microservices. Experience in a Lean Agile development environment, deep understanding of event-driven architectures, and knowledge of REST, gRPC, and GraphQL architecture are required. Extensive background in Public Cloud platforms, modular Java Script frameworks, databases, caching solutions, and search technologies is also essential. Additionally, strong skills in containerization, including Docker, Kubernetes, and Service Mesh, as well as the ability to articulate an architecture or technical design concept, are desired for this role.,

What you will do The Scrum Master is a leader and coach who facilitates Scrum events and processes, delivering value for the Global Quality Control product team. The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies, and driving relentless improvement. The Scrum master helps adapt SAFe to the organizations needs, standardizing and documenting practices. The role requires a solid background in the end-to-end software development lifecycle and a Scaled Agile practitioner, coupled with leadership and transformation experience. Roles & Responsibilities: Lead and manage product delivery using agile frameworks and techniques. Align with Agile values, such as prioritizing individuals and interactions over processes and tools. Ensure day-to-day operations by automating tasks, monitoring system health, and minimizing downtime through incident response Capture the voice of the customer to define business processes and product needs Collaborate with Global Quality business collaborators, architects, and engineering teams to prioritize release scopes and refine the product backlog Lead and facilitate breakdown of Epics into Features and sprint-sized user stories and participate in backlog reviews with the development team Clearly express features in user stories/requirements so all team members and collaborators understand how they fit into the product backlog Ensure Acceptance Criteria and Definition of Done are well-defined Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops Stay focused on software development to ensure it meets requirements, providing proactive feedback to collaborators Help develop and maintain a product roadmap that clearly outlines the planned features and enhancements, timelines, and achievements Identify and manage risks associated with the systems, requirement validation, and user acceptance Develop & maintain documentation of configurations, processes, changes, communication plans and training plans for end users Collaborate with geographically dispersed teams, including those in the US and other international locations Foster a culture of collaboration, innovation, and continuous improvement Leverage agile tools such as Jira / Jira Align, Smartsheets and Confluence What we expect of you Must-Have Skills: Solid understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe) Prior experience with Agile project management tools, such as Jira, Confluence and Jira Align Experience in guiding teams through Agile events and ensuring consistency to SAFe practices and behaviors Good-to-Have Skills: Experience in managing product features for PI planning and developing product roadmaps and user journeys Experience maintaining SaaS (software as a system) solutions and COTS (Commercial off the shelf) solutions Technical thought leadership Able to communicate technical or complex subject matters in business terms Familiarity with GxP computer system validation Experience with Project planning/Data modelling tools such as Smartsheet, Lucid, Miro, etc. Familiarity with Quality Control platforms and Processes (LIMS, ELN, Empower) Basic Qualifications and Experience: Masters degree with 4 - 6 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR Bachelors degree with 6 - 8 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies OR Diploma with 10 - 12 years of experience in Computer Science/Information Systems experience with Agile Software Development methodologies Professional Certifications Certified SAFe Scrum Master or similar (preferred) ITIL (preferred) Soft Skills: Able to work under minimal supervision Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.