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Senior Process Manager

Senior Process Manager

eClerx

6 - 8 years

5 - 9 Lacs

Mumbai

Posted:10 hours ago| Platform:

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Skills Required

operations management data analysis team management management skills process management project management customer service presentation skills business analysis convincing power business development branch operations team leading sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have 6-8 years of experience in process management and a strong background in managing complex processes.

Roles and Responsibility

Develop and implement process improvements to increase efficiency and productivity.
Manage and maintain existing processes, ensuring compliance with industry standards.
Collaborate with cross-functional teams to identify areas for improvement.
Analyze data and metrics to inform process decisions and optimize outcomes.
Lead and guide junior team members to ensure successful process implementation.
Identify and mitigate risks associated with process changes or updates.

Job Requirements

Proven experience as a Process Manager with a minimum of 6 years of experience.
Strong understanding of process management principles and methodologies.
Excellent analytical, problem-solving, and communication skills.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Experience with process improvement tools and techniques.
Strong leadership and team management skills.

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eClerx

IT Services and IT Consulting

Mumbai Maharashtra

10001 Employees

1586 Jobs

Key People

Mukesh Gupta

Chief Executive Officer
Ankush Tiwari

Chief Financial Officer
Kumar V. Ramakrishnan

Chief Operating Officer
Shruti Mehta

Senior Vice President

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Senior Process Manager