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Job Type

Full Time

Job Description

Experience:

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Interested can send email to : careers@nimaisoft.in

More Details :

Senior Process Associate

Key Responsibilities

  • Manage and coordinate calendars using

    Outlook / Google Calendar

    , ensuring accurate scheduling and timely updates.
  • Handle incoming communications, including

    emails, faxes, and referrals

    , prioritizing urgent and time-sensitive items.
  • Maintain accurate records and perform

    data entry

    with high attention to detail.
  • Communicate professionally and empathetically with

    patients, healthcare providers, and internal teams

    .
  • Support day-to-day administrative operations while adhering to clinic workflows and processes.
  • Ensure compliance with

    patient data privacy and security guidelines

    .
  • Adapt quickly to evolving procedures and urgent operational requirements.

Required Skills & QualificationsTechnical Proficiency

  • Strong working knowledge of

    MS Office tools

    .
  • Expertise in

    calendar management

    (Outlook / Google Calendar).

Administrative Excellence

  • Exceptional organizational and multitasking skills.
  • Ability to prioritize workloads efficiently in a fast-paced environment.

Communication

  • Excellent

    verbal and written communication skills

    with a professional and empathetic approach.

Adaptability

  • Flexible and responsive to changing clinic needs and urgent workflows.

Additional Skills (Preferred)

  • Healthcare Exposure:

  • 2+ years of administrative experience in a medical, allied health, or specialist clinic (preferred).
  • System Knowledge:

  • Familiarity with

    practice management software

    or

    Electronic Medical Records (EMR)

    systems.
  • Contextual Knowledge:

  • Basic understanding of

    medical terminology, patient intake, and referral processing

    .
  • Privacy Awareness:

  • Knowledge of

    patient data privacy and confidentiality requirements

    .

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