Senior Process Associate - International Voice

2 - 5 years

2 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:Associate/ Sr Associate

Location:

Role & responsibilities

  • International Voice process

  • Excellent English communication

    is a must (spoken & written)
  • Rotational shifts & 2 days rotational week off

  • Work Location - Gurgaon


  • Minimum 1 Year experience in International voice process mandatory


  • Inbound voice handling experience mandatory
  • Fast-paced, global work environment.
  • High school diploma or equivalent; college degree preferred
  • Proven experience in a customer service role (minimum 2-6 years preferred)
  • Excellent communication and interpersonal skills
  • Ability to handle stressful situations and difficult customers with professionalism
  • Strong problem-solving and multitasking abilities

Proficiency in using customer support software, CRM systems, and Microsoft Office

Note :- Interested candidates kindly, share your updated cv on ashina.aggarwal@wns.com or

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