Senior Officer - Quality Compliance - Complaints

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Job Summary

• Logging of Product Quality Complaints (PQC) in the database (TrackWise).
• Acknowledge the complaints to the complainants.
• Providing the response letter to the complainant.
• Reconciliation of received market complaints.
• Review of Product Quality Complaint Investigation Reports (India Market).
• Coordinate with other stakeholders involved in the complaint handling process.
  

Areas of Responsibility

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Internal Interactions (within the organization)

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Financial Accountability (cost/revenue with exclusive authority)

Job Requirements

Educational Qualification

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