Senior Nursing Officer

Narayana Health (NH)

7 - 12 years

9 - 14 Lacs

howrah

Posted:4 days ago| Platform:

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Skills Required

nursing staffing customer satisfaction management licensing biomedical nabh forecasting operations auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Manage and ensure optimum performance of the unit in terms of Customer satisfaction and operational efficiencies.

Job Responsibilities:

Ensure the unit functions are implementedmonitored well in order to streamline the operations and administration of services for better operational efficiencies resulting in better business performancescostand service line.
Ensure overall performance of the unit in terms of customer servicesclinical services resulting in customer satisfactiongrowth of unitattaining the desired key performance indicators
Implementation of Group Policies resulting in better Performance indicatorsensuring compliance & review
Forecasting the requirements of the unit in view of the performanceexpansionsbusiness strategies
Ensure all the quality protocols related to customer servicesclinical servicesBiomedical mainteceare in compliance Initiatingimplementing all legalstatutorylicensingficial compliances that have been laid out by Govt authorities and as required by Organizational Policies.
Ability to inspire self and others towards establishing & achieving group goals by providing a clear visionpositive attitude towards work & fostering a healthy team spirit
Achieves win-win outcomes by identifying common interestsclarifying the same and achieving consensus or compromise. Is able to articulate organizational point of view in a situation for which the organization seeks a gain.

Patient Care & Unit Management:

Organizing & planning nursing care activities of the departments according to the hospital policies & service needs as per the NABH guidelines.
Guiding the Assistant Managers & Deputy Managers in planning staffing pattern & the other necessary requirements of the department.
Complying & submitting nursing statistics & reports to the concerned authorities.
Conducting & attending the departmental & interdepartmental meetings/conferences from time to time.
Making regular rounds of the concerned departments. Ensuring the safety & general dealings of the department. Taking care of the general comforts of the patient & their relatives. Receiving reports from the night supervisor.
Evaluating nature of care required in each unit. Reinforcing the principles of good ward management.
Helping Assistant Managers and Deputy Managers to procure their unit.
Supervising the proper use & care of the equipment & supplies in the departments assigned to them.
Keeping the Senior Manager - Nursing informed the needs of the units under their charge.

Educational Function

Supervising the Assistant Managers and Deputy Managers in arranging classes & clinical teaching for the newly joined staffexisting staff & students in the department.
Make sure that the staff of the assigned departments would be attending the In-service Classes regularly.
Nursing audit for the entire nursing standard applicable to their unit at least once in a week.

Candidate Requirements:

Strives to develop good relations with other departments and ensures teamwork and co-operation amongst staff
Takes appropriate action or suggest changes even in ambiguous situationsAbility and interest in developing and putting into practice innovative and beneficial ideas.
Actively promotes practices that save company resources and minimize wastage
Willingness and initiative in acquiring knowledgeupdating skills and technology or professional competency
Able to work under pressure and stressful situations while handling multiple tasks.
Excellent documentation skills.
Able to motivatementor and performance manage including corrective action to ensure continually high standards.
Professional oral and written communication skills; must be able to interact and communicate effectively with individuals at all levels of the organizationas well as communicate with tactdiplomacyand a high level of cultural sensitivity
Strong attention to detail.
Ability to identify and resolve problems in a timely manner.

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