Job Description

Location: Bengaluru (Work from Office) Reporting To: Associate Director Supply Department: Retention Level: L5 Type: Full-Time About the Role: We are seeking a dynamic and detail-oriented Senior Manager Supply (Project Management) to oversee and drive the success of supply-side operations for our platforms. This individual will play a critical role in managing partnerships post-signing, ensuring smooth execution of campaigns, and acting as a key liaison between internal teams and our partners. The ideal candidate will bring strong project management skills, excellent relationship management, and the ability to operate in a fast-paced environment. Key Responsibilities: LMS Management: Oversee and manage our Lead Management System (LMS), ensuring timely follow-ups, tracking relationship milestones, and scheduling next meetings/touchpoints. Post-Signing Ownership: Take complete ownership of the project lifecycle after contract signing, including onboarding, delivery timelines, and partner satisfaction. Project Campaign Oversight: Plan and monitor campaign performance, ensuring adherence to SLAs, KPIs, and timelines. Contract Documentation: Ensure all necessary contracts, NDAs, and documentation are in place and up to date for every engagement. Proposal Documentation Support: Draft compelling proposals and documentation, often under tight timelines, to support ongoing or new initiatives. Review Preparation: Prepare reports, presentations, and updates for internal and external review meetings, actively participating in discussions and driving outcomes. Supply Planning: Forecast and plan supply requirements both before and after project conversion, ensuring all resource needs are anticipated and met. Stakeholder Communication: Maintain consistent and effective communication with internal stakeholders and external partners to align on goals and execution. Key Deliverables: Partner Onboarding Delivery: Ensure smooth post-signing onboarding and timely project execution with high partner satisfaction. Campaign Supply Management: Plan, launch, and track campaigns, meeting all SLAs, KPIs, and resource needs. Documentation Reporting: Maintain accurate contracts, proposals, and reports to support execution and reviews. What We re Looking For: 5 8 years of experience in project management, client servicing, or partner operations, preferably in tech, FMCG, or digital content domains. Proven track record of managing complex projects and cross-functional teams. Strong interpersonal and communication skills both verbal and written. Proficiency in tools like Google Workspace, Excel, project management software (Asana, Trello, Monday.com, etc.). Highly organized, with strong attention to detail and a bias toward action. Ability to multitask and thrive in a dynamic, fast-paced environment. Willingness to travel frequently within the assigned region.