Senior Manager Refurbished Business (Sales)

Looking For:

• 8 to 10 years of relevant experience

  in the

  refurbished products industry

  ,

  retail

  or

  wholesale management

  , preferably in the

  consumer electronics

  segment.
• Strong understanding of refurbished business operations including sourcing, grading, quality control, and resale.
• Experience in managing sales channelsboth offline (retail/wholesale) and online marketplacesis preferred

Key Responsibilities:

Lead the strategic growth, execution, and profitability of the refurbished product segment. This individual will work cross-functionally across sales, operations, finance, and product teams to optimize the supply chain, drive market penetration, and position refurbished offerings as a credible and value-driven alternative in the consumer market. Identify and execute strategies to liquidate slow-moving and ageing inventory across stores & DCs.

• Sales Leadership: Drive top-line sales growth through strategic partnerships, channel management, pricing optimization, and promotional campaigns. Identify and develop new B2B and B2C opportunities in the refurbished product ecosystem. Monitor performance across regions and deliver on sales targets.
• Cross-Functional Collaboration: Act as the central link between sourcing, QA, logistics, product, and marketing teams to ensure seamless delivery of refurbished goods. Work with customer support and quality teams to maintain high satisfaction and trust in product reliability.
• Business Presentations: Prepare and deliver compelling business reviews, growth forecasts, and market trends to executive leadership. Confidently represent the refurbished portfolio in internal and external stakeholder meetings, showcasing deep market insights and strategic plans.
• P&L Management: Own the end-to-end profit and loss accountability for the refurbished business. Analyze margins, cost structures, and operational efficiencies. Identify and act on opportunities to optimize profitability while maintaining product quality and brand reputation.
• Audit & MIS: Ensuring compliance with internal controls and external regulations, while also maintaining robust Management Information Systems (MIS) for real-time performance tracking and decision-making.

Vendor Management: Building and nurturing relationships with refurbishment partners, OEMs, and third-party vendors. This includes negotiating contracts, ensuring quality standards, managing SLAs, and driving cost efficiencies. A strong vendor ecosystem directly impacts product availability, turnaround time, and customer satisfaction