Senior Manager - Project Management

**Role Overview:** As the Delivery Manager at Iris Software, you will have the overall responsibility for managing all software services delivery engagements for the client, leading a cross-functional team and ensuring successful outcomes across various aspects such as quality, profitability, compliance, and customer satisfaction. You will play a crucial role in setting up new delivery teams, managing stakeholder expectations, driving business growth, and fostering a culture of continuous improvement. **Key Responsibilities:** - Manage multiple software services delivery engagements for the client with a globally distributed team - Ensure delivery outcomes in terms of quality, profitability, compliance, and customer satisfaction - Co-own account strategies and plans with the account manager - Establish and implement effective program management and delivery governance framework - Set up new delivery teams or projects for the customer in collaboration with relevant stakeholders - Manage senior stakeholder expectations through clear communication and reporting - Provide people management responsibilities for senior leads in the account - Drive business growth by farming for new opportunities and supporting sales pursuits - Participate in senior hiring and manage staffing needs for the account - Act as a trusted delivery partner for customers and drive continuous improvement journeys - Provide thought leadership in delivery, methodology, technology, or business domain - Respond to RFPs, develop compelling proposals, and present them to clients - Demonstrate great communication and articulation skills **Qualifications Required:** - Proven experience in delivery management with a track record of successful project outcomes - Strong leadership skills with the ability to manage cross-functional teams - Excellent communication skills to engage with stakeholders at all levels - Experience in driving business growth and managing customer relationships - Ability to provide thought leadership and drive continuous improvement initiatives - Proficiency in responding to RFPs and presenting proposals to clients **About Iris Software:** Iris Software is a leading IT services company with a vision to be the most trusted technology partner for clients and a top choice for professionals to realize their potential. With a focus on technology-enabled transformation across various industries, Iris Software offers a challenging and rewarding work environment where employees are valued and encouraged to grow. **Perks and Benefits for Irisians:** Joining Iris Software comes with world-class benefits designed to support the financial, health, and well-being needs of employees. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, Iris Software is committed to providing a supportive and rewarding work environment where employee success and happiness are valued.,