Senior Manager, Process Excellence

Job Description

Hiring for a client: Senior Manager, Process Excellence Location - Ghansoli, Navi Mumbai. Prefer Mumbai candidates; 5 days WFO Exp: 10+ years of experience in process improvement, process excellence, or business process management roles. Education - Bachelor's degree and above Industry - Candidates from logistics background with Freight Forwarding will be preferred however shipping background to be mandatory. (past or current) IC Role Develop and execute comprehensive project plans, including scope, goals, deliverables, timelines, and budgets. Conduct process assessments to identify areas for improvement and recommend process changes. Identify opportunities for process automation using tools like Robotic Process Automation (RPA) and data analytics platforms to streamline manual processes and enhance operational efficiency. Develop and implement performance metrics and dashboards to monitor the impact of process improvements and tool integrations. Strong expertise in Supply Chain Management, Freight Forwarding Operations, Customer & Vendor Master Data Management, and Finance. Analytical thinking and problem-solving skills Data-driven mindset with experience using data analytics tools such as Power BI, Tableau, or similar. Proficiency in process improvement methodologies such as Lean Six Sigma, Kaizen, or BPM is essential, and candidates with certifications in Lean Six Sigma (Green Belt, Black Belt) or similar process improvement certifications will be highly desirable. PMP certification will be an added advantage. Demonstrated success in tool and system integration, with hands-on experience in ERP (Oracle), Master Data Management (MDM), and automation platforms (e.g., RPA). Lean Six Sigma Black Belt certified and PMP/PRINCE2 certification or other project management qualifications. - not mandatory Oracle and GSC experience; Good communication skills Interested candidates may please share your resume(s) at nishi.singh@in.ey.com