Senior Manager Presales (Transport & IP MPLS)

Role Overview: You will be joining Tata Communication Transformation Services as a Presales and Solution Architect. Your main responsibility will be to design and propose solutions for Transport and IP MPLS technology. This role requires a deep understanding of the RFP and bid life cycle, as well as the ability to effectively present the organization's capabilities and portfolio to customers. Key Responsibilities: - Solution Architect: - Design and develop comprehensive solutions for Transport and IP MPLS technologies, aligning with customer requirements under RFP. - Collaborate with Subject Matter Experts (SMEs) to develop solutions for other technologies, as needed. - Identify, communicate, and mitigate Risks, Assumptions, Issues and Decisions throughout complete lifecycle (Pre-sales, Delivery, Support). - Presales Support: - Provide technical input and support during the RFP and bid life cycle, ensuring solutions meet customer requirements and TCTS standards. - Develop and deliver high-quality responses to customer RFPs, RFQs, and other solicitations. - Work with cross-functional teams (like Contract team, Business operations) to develop and refine solutions, ensuring alignment with TCTS strategy and portfolio in the same time stitch the RFP response. - Customer Engagement: - Present TCTS capabilities and portfolio to customers, highlighting the value proposition and competitive differentiators. - Lead the solution presentation to the customer as well as Inhouse stakeholders and senior management. - Build and maintain strong relationships with customers, understanding their needs and preferences. - Bid Management: - Participate in bid management activities, ensuring technical compliance and alignment with customer requirements. - Collaborate with the bid team to develop and deliver winning bid responses. Qualification Required: - Technical Expertise: - Strong technical knowledge of Transport and IP MPLS technology (Optics and IP) with experience in designing and implementing solutions. - Good exposure of overall Telecom Managed services industry offerings. - Fair understanding of telco NOC framework, tools, and activities. - Presales Experience: - Proven experience in presales support, solution architecture, and RFP responses. - Strong understanding of the RFP and bid life cycle. - Communication and Presentation: - Excellent communication and presentation skills, with the ability to articulate complex technical concepts to customers and stakeholders. - Strong interpersonal and relationship-building skills. - Business Acumen: - Understanding of the telecommunications industry, market trends, and competitor offerings. - Ability to identify business opportunities and develop solutions that meet customer needs.,