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Senior Manager, New Seller Success, Seller Marketing & Success

Senior Manager, New Seller Success, Seller Marketing & Success

Amazon

4 - 10 years

6 - 12 Lacs

Bengaluru

Posted:3 weeks ago| Platform:

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Skills Required

Root cause analysis Escalation management Data analysis data reporting Analytical Market research Process operations E-commerce Reporting tools SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for talented [Senior Manager] for India marketplace to lead as a single threaded leader to drive new seller acquisition and success charter through scaled channels. You will be responsible to establish mechanisms to drive critical business metrics in collaboration with the wider team and partner/ stakeholder teams across India business.
Amazon strives to be Earths most customer-centric company, where people can find and discover virtually anything they want to buy online. Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon s ecosystem to deliver on our vision of offering the Earth s largest selection and lowest prices. As a [Senior Manager], you will lead a team of program managers and operations. You will be responsible for defining and executing the strategy to acquire new sellers at scale and enable their success on the marketplace. This will require developing deep insights based on market research, benchmarking, and analysis of past and current trends in a fast-paced business environment. You will work closely with the wider team within IN Stores and WW Partner teams to drive alignment on the defined strategy and initiatives.

Key responsibilities include:

Identify and analyze data on frequent basis to isolate issues, drive improvements, and prioritize competing program opportunities
Set up performance mechanisms, track performance, and manage through obstacles to achieve your objectives
Communicating performance, articulating root-cause analysis and linking to specific improvement areas
Anticipate bottlenecks, provide escalation management, make tradeoffs and balance competing priorities across stakeholders
Drive adoption of internal mechanism and seller-facing tools that drive long-term benefit
Gain support for your strategy from stakeholders by writing narratives and influencing peers and senior leadership Experience analyzing data and best practices to assess performance drivers
Experience leading stakeholder engagements and presentations with senior and international leaders
Experience managing teams
Experience improving and creating new processes and structure to achieve goals
MBA MBA from top tier universities
Passionate about people and customers; you believe that a service can only be as good as its customers believe it to be
Data driven with the proficiency to make the right decisions in a complex fast changing environment
Experience in dealing with ambiguity and independently determining the charter of the area assigned
Experience in a results-oriented environment with cross functional interactions. Strong analytical, mediation and problem resolution skills.
Experience with e-commerce, retail or process operations would be an advantage
Exposure to data reporting tools like SQL

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Senior Manager, New Seller Success, Seller Marketing & Success