Senior Manager Human Resources

Position Overview:

Senior Manager Human Resources

Key Responsibilities:

Strategic HR Leadership

• Develop and execute HR strategies aligned with the companys business objectives.
• Partner with leadership to drive organizational design, workforce planning, and change management.
• Act as a trusted advisor to senior management on all people-related matters.

Employee Relations & Engagement

• Foster a positive work environment that emphasizes collaboration, respect, and diversity.
• Lead employee engagement initiatives and gather actionable feedback through surveys and one-on-one interactions.
• Manage conflict resolution and complex employee relations issues in a fair and consistent manner.

Performance Management & Development

• Lead the performance appraisal process, goal-setting, and feedback cycles.
• Design and implement training, leadership development, and career pathing programs.
• Promote a culture of continuous learning and upskilling.

Talent Acquisition & Workforce Planning

• Oversee end-to-end recruitment for technical and consulting roles.
• Build and maintain a strong employer brand to attract top IT talent.
• Forecast hiring needs and develop talent pipelines for future growth.

Training & Development

• Assess training needs across departments and levels, especially for technical and consulting teams.
• Design, deliver, and evaluate learning programs, including onboarding, leadership development, soft skills, and technical upskilling.
• Partner with subject matter experts to create custom in-house learning content.
• Monitor and report on training effectiveness and ROI.

HR Operations & Compliance

• Oversee HR processes including onboarding, offboarding, payroll coordination, and HRIS administration.
• Ensure compliance with labour laws, data privacy regulations, and internal policies.
• Manage HR audits, metrics reporting, and documentation.

Payroll & Compliance

• Oversee payroll processing, ensuring accuracy and adherence to legal requirements
• Ensure compliance with PF, ESIC, gratuity, and minimum wage regulations
• Maintain records related to overtime, contract labour, and statutory benefits

Required Qualifications:

• Bachelors degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
• 10+ years of progressive HR experience, with at least 3 years in a leadership role.
• Proven experience in the IT services or consulting industry.
• Strong knowledge of labour laws, HR systems, and industry best practices.
• Excellent communication, interpersonal, and leadership skills.

Preferred Qualifications:

• MBA in HR or similar.
• Experience in scaling HR functions in a fast-growth environment.
• Familiarity with global HR practices