Senior Manager- Food Strategy & NSO

6 years

0 Lacs

Posted:3 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About Swiggy

Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India.
From starting out as a hyperlocal food delivery service in 2014, to becoming India’s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Role Overview

The role offers a unique blend of consulting-style problem solving to identify medium-term growth bets, along with the opportunity to drive direct business impact by leading 2–3 prioritized initiatives.

Key Responsibilities

  • Opportunity Identification: Spot high-potential medium-term growth opportunities by leveraging a global expert network, scanning adjacent industries, and conducting secondary market research. Build alignment with internal stakeholders on the most promising ideas.
  • Strategic Assessment: Develop an “outside-in” perspective on shortlisted opportunities by analyzing consumer needs, TAM sizing, global and Indian case studies, operational feasibility, and growth potential.
  • Execution Leadership: Prioritize and lead 2–3 strategic initiatives that deliver incremental impact to the platform—whether by acquiring new user segments, boosting retention, or increasing ordering frequency.
  • Drive Growth: Create and execute action plans to improve traffic and conversion among focus user segments, including marketing activations, ideation and implementation of product features, and data-backed sizing of initiatives.
  • Team & Culture: Foster a high-performing, inclusive team culture by empowering members with regular feedback, growth opportunities, and clear, transparent communication.

Qualifications & Experience

  • Postgraduate (MBA/PGDM) with 6-8 years of experience in consulting, strategy, or program management roles.
  • Preferred experience in startups, consumer tech, or top-tier consulting firms.

Skills & Competencies

  • Problem Solving: Strong analytical and creative problem-solving skills, with the ability to translate insights into actionable strategies.
  • Customer & Category Orientation: Data-driven approach with a sharp focus on customer, consumer, and category insights.
  • Technical Proficiency: Strong working knowledge of MS Excel/Google Sheets and SQL.
  • Communication: Excellent written and verbal communication skills; ability to craft and deliver the right message to the right audience.
  • Stakeholder Management: Proven ability to influence cross-functional teams and drive results in complex projects.
  • Ownership & Initiative: High sense of accountability, proactive in bringing new ideas, and committed to driving strategy into execution.

Diversity & Inclusion

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

Mandate-2

: Employees will be required to come to office in Bangalore 3 days / week

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Swiggy logo
Swiggy

Food Delivery / E-commerce

Bangalore

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