Senior Manager -Early Life Intervention (0-90 days) - HRBP

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Location:

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Role Summary:

Lead the Early Life Intervention (ELI) Project, ensuring smooth Induction and Engagement of employees during their first 0–90 days. This role focuses on engagement, retention, compliance, and driving business outcomes through proactive collaboration with stakeholders in a BPO environment.

Key Responsibilities:

• Manage 0–90 days employee lifecycle; proactively resolve queries within timelines.
• Ensure compliance with company policies, and Code of Conduct.
• Maintain attrition rate ≤ 10% through targeted engagement and retention programs.
• Facilitate training plans and performance improvements.
• Conduct exit interviews, analyze attrition trends, and implement corrective actions.
• Drive branding and employer brand presence.
• Cross-functional collaboration for engagement initiatives.
• Stakeholder Manager and noiseless delivery
• Interpret and analyze data via Microsoft Office
• High agility and ability to deliver in a dynamic environment

Qualifications and other Requirements:

• Post Graduate in Human Resource Management or related field with BPO HR experience
• 3-4 years’ experience in team management
• Flexibility to work in multiple shifts

Preferred Skills:

• HR experience in a BPO
• Expertise in employee engagement, retention, cross-functional collaboration, stakeholder management and proficiency in data/ MS Office.
• Strong analytical, problem-solving, and communication skills.