Senior Knowledge Specialist (Floater)

You will join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team at Bain & Company. In this role, you will work with various Practices at Bain, expanding your expertise and leveraging industry knowledge across different industries and capabilities. The Knowledge Management team plays a crucial role in harnessing the expertise of Bain's consulting staff to deliver exceptional results for clients. **Role Overview:** - Equip Partners and consulting staff with relevant expertise and resource recommendations. - Provide front-line support to case teams by sharing curated best of Bain content and insights. - Identify and connect experts within the Bain network to consulting teams. - Collaborate with Information Services or Practice Centers of Excellence to provide consultants with the best consolidated view of internal and external knowledge. - Develop and package summary documents and provide updated or bespoke analysis. **Key Responsibilities:** - Lead the capture and sharing of the practice knowledge base. - Coordinate with Knowledge Specialists to identify content priorities and gaps in the knowledge base. - Communicate with case teams and practice affiliates to understand work and solicit relevant content. - Manage metadata to facilitate user searching. - Package and codify Bain's best thinking into insights. - Collaborate with practice team members for new product development. - Manage and maintain practice page(s) on the intranet. - Oversee Knowledge Associate in managing and maintaining the knowledge base. **Qualifications Required:** - BA or equivalent undergraduate degree with strong academic credentials, MBA will be a plus. - Preferred 4+ years of professional experience. - Strong analytical abilities and innovative problem-solving skills. - Ability to work in a fast-paced environment with multiple priorities. - Attention to detail, organizational skills, and high-quality work. - Proficiency in AI tools and a growth mindset about their use. - Self-motivated with the ability to work autonomously. - Superior customer service attitude. - Positive mindset, high energy, and enthusiasm. - Strong communication and presentation skills. - Proficiency in Microsoft Excel, PowerPoint, and Word. Please note that Bain & Company is consistently recognized as one of the world's best places to work, championing diversity and social responsibility. The company is ranked #1 on Glassdoor's Best Places to Work list and has been in the top four for the last 12 years. Bain values diversity, inclusion, and collaboration to build extraordinary teams and create an environment where employees can thrive both professionally and personally. Bain has received recognition from external parties such as Fortune, Vault, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity, inclusion, women, LGBTQ, and parents.,