Senior Knowledge Specialist (Floater)

As a member of the Product, Practice and Knowledge (PPK) department at Bain & Company, you will be part of the Knowledge Management team. Your role will involve collaborating with various Practices at Bain to broaden your skillset and leverage industry knowledge across different industries and capabilities. **Role Overview:** - Equip Partners and consulting staff with relevant expertise and resource recommendations - Provide value-added support to case teams by sharing curated best of Bain content, experience, and perspectives - Identify and connect experts within the Bain network to consulting teams - Collaborate with Information Services or Practice Centers of Excellence to provide consultants the best consolidated view of internal and external knowledge - Develop and package summary documents and provide updated or bespoke analysis **Key Responsibilities:** - Lead the capture and sharing of the practice knowledge base - Capture and process knowledge onto the global intranet platform - Coordinate with Knowledge Specialists to identify content priorities and gaps in the knowledge base - Manage metadata to facilitate user searching - Package and codify best thinking into insights - Collaborate with practice team members for new product development and deployment - Manage and maintain practice page(s) on the intranet - Oversee Knowledge Associate in managing and maintaining the knowledge base **Qualifications Required:** - BA or equivalent undergraduate degree with strong academic credentials, MBA will be a plus - Preferred 4+ years of professional experience - Strong analytical abilities and experience in problem-solving - Ability to work in a fast-paced environment and juggle multiple priorities - Attentive to detail and highly organized - Regular user of AI tools with a growth mindset - Self-motivated and able to work autonomously - Superior customer service attitude - Positive mindset and high levels of energy and enthusiasm - Strong communication and presentation skills - Proficiency in Microsoft Excel, PowerPoint, and Word Please note that Bain & Company is consistently recognized as one of the world's best places to work, championing diversity and social responsibility. They have been ranked the #1 consulting firm on Glassdoor's Best Places to Work list and are committed to creating an environment where employees can thrive both professionally and personally. Bain is known for its diversity, inclusion, and collaboration, making it a great place to build an extraordinary career.,