Senior Inside Sales Specialist

In the role of a Senior Inside Sales Specialist at PrepLadder, you will be instrumental in driving sales for the company. Your primary focus will involve closing sales deals over the phone and nurturing strong relationships with customers. To succeed in this position, effective communication skills and a knack for engaging with people are essential. You should be adept at presenting products or services, addressing customer queries, and resolving issues promptly. Your responsibilities will include: - Contacting potential or existing customers to introduce and educate them about our offerings using predefined scripts. - Responding to customer inquiries related to the company or its products. - Identifying customer needs through strategic questioning and successfully finalizing sales transactions. - Collaborating with the field sales team as needed to meet customer requirements. - Maintaining accurate customer records in the database and processing orders efficiently. - Handling customer complaints with professionalism to uphold the company's image. - Working towards achieving sales targets and creating avenues for future sales prospects. - Documenting call details and sales data, capturing any valuable insights for future reference. The qualifications essential for this role are: - At least 2 years of experience in the Ed-tech industry. - Proficiency in understanding products and services to effectively communicate and elucidate them to potential customers. - Strong command over the English language. - Excellent communication skills and the ability to build rapport with individuals. - Capacity to remain composed under pressure and handle setbacks gracefully. - Exceptional negotiation abilities to address issues and manage complaints effectively. If there are any additional details about the company provided in the job description, please share them for inclusion in the final job description.,