17 Resolving Complaints Jobs

As a Customer Support Executive at MIDC Pimpri in Pune, your role involves handling customer inquiries, resolving complaints, and ensuring customer satisfaction. You will also be responsible for managing documentation, maintaining accurate records, and providing excellent support to customers. Key Responsibilities: - Handle customer inquiries and provide excellent support - Resolve customer complaints and ensure satisfaction - Manage documentation and maintain accurate records Qualification Required: - Diploma/BE in Instrumentation, Electronics, Mechanical, Electrical, or BSc/MSc in Physics Join us for a competitive salary with attractive incentives in a growth-oriented work environment. Thi...

Role Overview: As a Customer Service Representative, your primary role will be to act as a liaison between customers and the company. Your responsibilities will include managing incoming calls, handling customer inquiries, generating sales leads, and identifying customer needs to ensure satisfaction. You will also be responsible for resolving complaints, assisting with orders and refunds, and demonstrating excellent verbal and written communication skills along with active listening skills. Key Responsibilities: - Act as a liaison between customers and companies, handling complaints, orders, errors, questions, billing, and cancellations. - Resolve customer complaints through various channels...

As a Tele Sales Executive, your role will involve handling both inbound and outbound calls, making follow-up calls, fixing appointments, and conducting outbound calling on data collected through lead generation activities. You will be responsible for handling customer queries, keeping records of calls, and building profitable relationships with key customers. Additionally, resolving customer complaints quickly and efficiently will be a key part of your responsibilities. Qualifications Required: - Fluency in English is preferred Benefits Include: - Incentives based on monthly target achievement - Cell phone reimbursement - Health insurance - Paid sick time - Provident Fund - Performance bonus...

Provide upscale guest service experiences Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Oversee check-in and check-out procedures Promptly address guests’ requests Actively listen to and resolve complaints

As a Customer Service Representative, you will be responsible for managing customer queries and complaints, as well as processing orders, modifications, and escalating complaints through various communication channels. Your ability to maintain a positive, empathetic, and professional attitude towards customers at all times will be crucial for success in this role. Key Responsibilities: - Responding promptly to customer inquiries and resolving complaints effectively. - Communicating with customers through different channels to provide assistance and support. - Having a deep understanding of our products to address customer questions accurately. - Processing orders, forms, applications, and re...

As a Salon Manager at Hair Masters Luxury Salon in Indirapuram, you will play a crucial role in overseeing the day-to-day operations to ensure the salon runs smoothly and efficiently. Your responsibilities will include managing the staff, maintaining high levels of customer satisfaction, and overseeing the hiring and training processes. To excel in this role, you should possess cosmetology and hair care skills, along with effective communication and customer service abilities. Your experience in hiring and training salon staff will be essential, as you will be responsible for recruiting, coaching, and creating work schedules for employees. Strong organizational and leadership skills are nece...

As a Customer Support Executive, you will be tasked with resolving customer complaints, managing a team of representatives to provide exceptional customer service and after-sales support. Your role will involve creating and implementing policies and procedures to ensure a standardized level of service is maintained for all customers. You will also be responsible for the hiring process and training of staff to guarantee efficient service delivery. The ideal candidate for this position should hold a degree and have a fresh perspective towards customer support. Previous experience is not mandatory as this is a fresher role. Your responsibilities will include overseeing the customer service proc...

Provide upscale guest service experiences Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Oversee check-in and check-out procedures Promptly address guests’ requests Actively listen to and resolve complaints

We are looking for a highly motivated and experienced Branch Operations Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, with a strong background in branch operations. Roles and Responsibility: Manage daily branch operations, ensuring efficient workflow and customer satisfaction. Supervise and coordinate staff activities, providing guidance and support as needed. Develop and implement strategies to improve operational efficiency and reduce costs. Maintain high standards of customer service, resolving complaints and queries promptly. Collaborate with other departments to achieve business objectives and promote ...

You will be responsible for building and maintaining strong relationships with both existing and prospective clients. Your main focus will be on identifying new partnership opportunities, ensuring tie-ups, and onboarding prospects. Meeting Sales, Revenue, and Product-wise targets of the designated region to drive profitable growth will be a key aspect of your role. Extensive travel across the allocated geography will be required, as you will be meeting partners and customers as per the pre-approved travel plan. Additionally, you will work closely with the middle management team of Partners for various business-related activities such as scheduling drives, RnR programs, claims settlement trac...

We are seeking a Customer Service Executive to join our team and play a crucial role in ensuring a positive customer experience. In this position, you will handle customer inquiries, address complaints, and assist in maintaining strong customer relationships. Your primary responsibilities will include responding to customer inquiries through various channels, providing accurate information on products and services, assisting customers with orders and returns, and updating customer information in our databases. You will also be responsible for following up with customers to ensure their issues are resolved satisfactorily. Key Responsibilities: - Respond to customer inquiries professionally an...

As a Dispatch Supervisor, your primary responsibility will be to oversee the activities of dispatch staff to ensure efficient and effective operations. You will work closely with drivers and field staff to provide them with accurate and timely information regarding their assignments. Planning and scheduling dispatch operations, such as routes and driver schedules, will be a key part of your role. Resolving any complaints or concerns raised by stores or staff related to dispatch services will also fall under your purview. Additionally, you will be responsible for training new dispatch personnel and providing ongoing training to existing staff. It will be essential to ensure that all dispatch ...

typically involves handling customer inquiries and resolving issues through online chat customer queries, providing product information, resolving complaints, and ensuring customer satisfaction.

As a housekeeping supervisor, your main responsibilities will include training and mentoring the housekeeping staff, managing the manpower effectively, and acting as the main point of communication between the field and the office. You will be responsible for resolving staff complaints and queries by coordinating with the office, as well as providing daily reports to the reporting manager. Additionally, you will be in charge of managing resources efficiently to ensure that all necessary materials and equipment are available when needed. This is a permanent position with benefits such as cell phone reimbursement, health insurance, and Provident Fund. The job requires working the morning shift...

Respond to queries from customer through Call Chat & Email information & handle complaints regarding the products/services Understands customer queries & responds to it ensuring that all queries are answered Salary upto 35000 Call Nivedita 7317810475

Provide upscale guest service experiences Monitor daily bookings and ensure assigned rooms are prepared prior to check-in Oversee check-in and check-out procedures Promptly address guests’ requests Actively listen to and resolve complaints

- Respond to partners and end users via phone/email - Handle customer complaints calmly and professionally - Coordinate with departments to process orders and requests. - Liaise with auditors and address irregularities - Shift: UK Required Candidate profile - Experience: International voice process. - Skilled in handling difficult customers professionally - Proficient in Microsoft Office, especially Excel - Industry preference: Any or Telecom(prefer).