Senior Implementation Specialist

5 - 9 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior Implementation Specialist at the company, you will be responsible for ensuring that financial institutions are synchronized with MasterCard financial messaging. Your role will involve testing new MasterCard Release Code, accommodating testing when financial institutions make system changes, and providing support to customers for all products and services. Key Responsibilities: - Serve as the central point of contact for customers and MasterCard representatives throughout the processing implementation project. - Support MasterCard customers with testing for all products and services. - Advise customers" processing support staff on implementation activities. - Manage multiple customer processing implementation projects simultaneously, including key implementations. - Develop and document standard and non-standard customer processing implementation processes. - Conduct training sessions for internal and external stakeholders. Qualifications Required: - Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business, or equivalent work experience. - Strong interpersonal skills to interact with customers, senior, and executive management. - Excellent verbal and written communication skills, with the ability to teach others. - Capacity to drive change in a technical environment. - Ability to handle multiple projects simultaneously. - Proficiency in English is mandatory, and fluency in multiple languages is a plus. If you enjoy learning new technologies, working collaboratively with customers, and have experience in a consultative role, this role could be a great fit for you.,

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