Senior Executive - Operations

As a Front Desk Manager, your role involves managing the front desk, handling patient interactions, scheduling appointments, maintaining records, and assisting with administrative tasks to ensure smooth operations and a positive patient experience. Key Responsibilities: - Welcoming patients and visitors, providing information, and answering inquiries. - Assisting patients with filling out forms and gathering necessary information. - Maintaining a positive and professional demeanor to ensure patient satisfaction. - Scheduling and managing patient appointments, ensuring efficient use of hospital resources. - Managing patient check-in and check-out procedures. - Maintaining accurate patient records, including medical history, insurance information, and contact details. - Ensuring confidentiality of patient information. - Answering phones, taking messages, and directing calls to the appropriate departments. - Performing general clerical duties, such as filing, photocopying, and data entry. - Maintaining a clean and organized reception area. - Managing office supplies and equipment. - Coordinating with other departments to ensure smooth operations. Skills and Qualities: - Excellent communication and interpersonal skills. - Strong organizational and time management skills. - Ability to multitask and prioritize tasks effectively. - Proficiency in computer skills and relevant software. - Knowledge of medical terminology and hospital procedures. - Ability to handle stressful situations and maintain composure. - Customer service skills and a positive attitude. Job Type: Full-time Benefits: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: Rotational shift Yearly bonus Work Location: In person Application Deadline: 30/05/2025 Expected Start Date: 30/05/2025,