Senior Executive - Operations

As a Last Mile Delivery Operations Associate, you will be instrumental in ensuring the efficiency and effectiveness of the last mile delivery process. Your responsibilities will include coordinating delivery schedules, optimizing routes, resolving issues during delivery, and maintaining communication with all involved parties. - Coordinate delivery schedules based on customer orders and available resources to ensure timely delivery within specified time frames. - Utilize routing software and tools to optimize delivery routes, minimize delivery times, and reduce fuel costs. - Act as a liaison between delivery drivers, customers, and internal stakeholders, providing timely updates and addressing inquiries or concerns. - Proactively identify and resolve issues during the delivery process, collaborating with team members to ensure customer satisfaction. - Monitor key performance metrics, identify areas for improvement, and implement strategies to enhance delivery efficiency. - Ensure compliance with company policies, local regulations, and traffic laws to maintain a safe and efficient delivery operation. Qualifications: - Previous experience in logistics, transportation, or supply chain management preferred. - Strong organizational and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work effectively in a fast-paced and dynamic environment. - Proficiency in using routing software and relevant tools. - Knowledge of local geography and road networks. - Flexibility to work non-traditional hours, including evenings and weekends as needed. The company offers Provident Fund benefits and the job is full-time with day and morning shifts. The work location is in person.,