Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in pune
>
Capita
>
Senior Executive - Finance Operations

Senior Executive - Finance Operations

Capita

3 - 11 years

5 - 13 Lacs

pune

Posted:1 day ago| Platform:

Apply

Skills Required

customer satisfaction legal financial operations regulatory compliance data privacy senior finance executive management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provides payment management expertise in area of specialism, such as collections/lending.
More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements

Job Description:

Provides a first point of contact service resolution for the customer, educating customers on the alternative options available for the service being supported
Uses online systems to accurately document customer account information, adhering to data privacy legislation. Ensures regulatory compliance In the case of collections activity, determines reason for customer payment delinquency and obtains payment commitment., More experienced Advisors will support the Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the business area

More Jobs at Capita

International Voice Process Hiring For Capita

Mumbai Suburbs, Mumbai, Mumbai (All Areas)

1 - 6 yrs

INR 0 - 3 Lacs

Customer Service Executive

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Hiring Fresher & Experience For Customer service role@ Capita - Mumbai

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

Experience: Not specified

INR 0 - 3 Lacs

Back Office - Executive

Thane, Navi Mumbai, Mumbai (All Areas)

Experience: Not specified

INR 1 - 2 Lacs

Customer Service Executive - Voice (Pune - Contractual WFO)

Pune

Experience: Not specified

INR 2 - 4 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Capita

IT Services and IT Consulting

London England

Login to

Please Verify Your Phone or Email

Confirm Action

Senior Executive - Finance Operations