0 years
0 Lacs
Posted:3 days ago|
Platform:
On-site
Full Time
Job title:
Senior Executive - Finance OperationsJob Description:
Providesa first point of contactserviceresolution for the customer, educating customers on the alternative options available for the service being supported
Usesonlinesystems to accurately document customer account information, adhering to data privacy legislation.EnsuresregulatorycomplianceInthe case of collections activity, determines reason forcustomer payment delinquency and obtains paymentcommitment.,More experienced Advisors will support the Team Leader bymentoring andsupportingteam members to improve customer satisfaction andefficiency metricswithin thebusinessarea
Location:
Pune,
IndiaTime Type:
Full timeContract Type:
Permanent
Capita India Private Limited
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