Work from Office
Full Time
Ensure that the process transactions are processed as per Desk Top procedures
Ensure that the assigned targets in accordance with SLA are met
Ensure that the quality of the transactions is in compliance with predefined parameters
Provide the relevant process reports on a daily basis
Ensure adherence to established attendance schedules
Ensure adherence to Company Policies and Procedures
Coaching & mentoring the new hires and existing staff for the particular process
Manage an effective system for process updates as and query handling for other agents
Graduate with knowledge of Computer literacy (MS Office & Domain knowledge)-
15 Yrs of Education
Ensure that the process transactions are processed as per Desk Top procedures
Ensure that the assigned targets in accordance with SLA are met
Ensure that the quality of the transactions is in compliance with predefined parameters
Provide the relevant process reports on a daily basis
Ensure adherence to established attendance schedules
Ensure adherence to Company Policies and Procedures
Coaching & mentoring the new hires and existing staff for the particular process
Manage an effective system for process updates as and query handling for other agents
EXL
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