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Bajaj Finance
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Senior Executive - Debt Management Services - Rural

Senior Executive - Debt Management Services - Rural

Bajaj Finance

0 - 2 years

4 - 8 Lacs

jalor biaora india

Posted:1 day ago| Platform:

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Skills Required

account management regulatory reporting dashboard creation debt collection data analysis compliance management reporting collections trend analysis recovery recovery management mis reporting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Senior Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist will be responsible for managing and coordinating the recovery of overdue payments on loans or credit accounts. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers or agencies.

Ability to monitor performance against set parameters and provide updates.

Knowledge of legal guidelines regarding repossession of products.

Experience maintaining accurate records of customer interactions and transactions.

Ability to provide regular reports on collection activities and performance.

Experience handling escalations and resolving issues effectively.

Familiarity with DRR (Daily Risk Report) management.

Skill in developing and implementing strategies to improve collection rates.

Experience in case-to-case tracking and resolution within agreed timelines.

Strong portfolio management skills.

Understanding of debt collection strategies.

Track record of target achievement.

Knowledge of regulatory compliance requirements.

Experience in reporting and analysis.

Risk management abilities.

Team leadership experience.

Vendor management skills.

Ability to coordinate with internal and external clients.

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