Senior Executive / Assistant Manager - Order Manager (Ops)

Mantras2success Consultants

1 - 7 years

0 - 7 Lacs

mumbai maharashtra india

Posted:1 week ago| Platform: Foundit logo

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Skills Required

order processing purchase order management sla management customer service stakeholder management logistics coordination

Work Mode

On-site

Job Type

Full Time

Job Description

Senior Executive / Assistant Manager - Order Manager (Ops)

Roles and Responsibilities:

Manage the complete
order lifecycle
, from material processing to material delivery, ensuring efficiency at every stage.
Ensure the
timely delivery of material
as per the communication plan, meeting customer expectations.
Coordinate seamlessly with both internal and external stakeholders to guarantee a smooth and enhanced customer experience.
Accurately punch order details both manually and into systems for effective
MIS (Management Information System)
and record-keeping.
Navigate efficiently between multiple spreadsheets and technological software for accurate data handling and processing.
Maintain strong and effective relationships with suppliers and buyers to facilitate smooth order processing.
Provide necessary approvals to finance and commercial teams for supplier payouts and buyer refunds.
Take full ownership of problems that arise during any order, driving solutions proactively to ensure minimal disruption.

Who Can Apply:

Any graduate/post-graduate.
Candidates with good attention to detail would be preferred.

Key Skills:

Order Processing
Purchase Order Management
Order Management
SLA (Service Level Agreement) Adherence
SOP (Standard Operating Procedure) Compliance
Dispatch & Logistics Coordination
Data Punching Accuracy
Customer Service
Stakeholder Coordination

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