- We are seeking a highly experienced Senior Director of Software Engineering to lead our quality and performance engineering teams in India.
- This individual will be responsible for defining and implementing quality strategies, improving operational processes, ensuring product performance standards, and driving a culture of continuous improvement. The role requires strong leadership, technical acumen, and a proven track record in managing cross-functional teams across global regions.
- Salesforce is looking for technically strong, energetic, highly collaborative, and passionate leaders to lead our software engineering teams! You will run and lead a team/teams of outstanding developers and keep quality in mind.
- We work in a collaborative environment, and we value open communication and feedback, code reviews, and making learning fun
As a manager of managers, you will
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Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineering managers
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Make critical decisions that attribute to the success of the product
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Proactive in foreseeing issues and resolving it before it happens
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Partner with Product Management to align with objectives, priorities, trade offs, and risk
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Ensuring teams have clear priorities and adequate resources
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Lead and mentor a high-performing team of quality/performance engineers and operational staff in India.
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Develop and execute quality strategies, performance metrics, and continuous improvement plans.
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Collaborate with senior leadership globally to align quality and performance objectives with business goals.
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Ensure alignment with corporate quality standards and customer expectations, adapting processes to meet the needs of the local market.
Quality:
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Establish and maintain a comprehensive quality management system.
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Lead root cause analysis and corrective actions for defects and performance bottlenecks.
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Manage testing and validation processes, ensuring the highest levels of quality in deliverables.
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Oversee the implementation of automation tools to streamline testing and quality processes.
Performance Management:
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Develop and implement metrics to measure performance, efficiency, and scalability of products and services.
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Drive performance optimization initiatives across the organization, using data analytics and key performance indicators (KPIs) to guide decision-making.
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Ensure products meet both local and global performance standards, with a focus on scalability and reliability.
Collaboration and Stakeholder Management:
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Work closely with RD, engineering, operations, and customer-facing teams to deliver high-quality, high-performance solutions.
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Act as the key liaison between the India team and global counterparts, ensuring seamless communication and collaboration.
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Partner with customers to understand their quality and performance needs and translate them into actionable goals.
Process Improvement and Innovation:
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Drive continuous improvement initiatives by identifying inefficiencies and developing solutions to enhance quality, reduce costs, and improve timelines.
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Foster a culture of innovation by encouraging the team to implement new quality and performance management methodologies.
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Stay current with industry trends and best practices, applying them to the organizations processes and products.
Minimum Requirements -
A related technical degree required
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12 + years of proven track record leading software engineering teams with a distinguished track record on technically fast paced projects
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Experience leading large scale distributed systems, working with microservices and/or distributed architecture
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Strong verbal and written communication skills, organizational and time management skills
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Ability to be flexible, proactive, comfortable working with minimal specifications
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Experience with short release cycles, the full software lifecycle, and experience working on a product that s been released for public consumption
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Experience in hiring, mentoring and leading engineers
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Working experience of software engineering best practices including coding standards, code reviews, SCM, CI, build processes, testing, and operations
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Experience with Agile development methodologies. Scrum Master experience required
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Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs.
Preferred Requirements -
Strong knowledge of Salesforce product and platform features, capabilities, and best use of it
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Able to articulate the importance and value of Governance to Business and IT executives
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A good understanding of enterprise architecture principles is strongly preferred
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Ability to quickly grasp and distinctly explain technological and business concepts
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Experience working in a global organization with cross-cultural teams.
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Familiarity with software development and cloud-based product performance is advantageous.
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Excellent problem-solving abilities with a focus on root cause analysis and process improvement.
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Strong analytical skills and experience with performance measurement tools.
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Exceptional communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization.
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Familiarity with automation tools and modern Quality practices is a plus.
