Senior Demo Engineer

Our team lives and breathes the Pega delivery vision: quickly building high-quality, outcome driven applications that evolve with the changing needs of business. As a key member of the DemoX team, you will work with a passionate and driven project team, delivering new and innovative business and technical solutions using Pega technology.

Pega is changing the way the world builds software. In this role, you will drive the design and development of world class and visionary demos showcasing capabilities for prospective customers and partners by applying modern and cutting-edge technologies. This is your chance to support interesting customer use cases by providing your thought leadership to teams and help influence the product roadmaps.

• • Develop and implement next gen solutions for demo with latest features of Pega platform products like Customer Decision Hub, Customer Service and Sales Automation.
  • Work as part of a collaborative team consisting of Business Architect, Leads, Solution consultants, Developers and QAs with mindful use of software development patterns and practices.
  • Cross team collaboration with Engineering and Framework teams.
  • Participate and contribute to solutioning with reusability and extensibility approach, development of the targeted Demo and use cases enabling customers to differentiate themselves from competitors and driving them to stay ahead.
  • Adopt best design / coding practices supporting backward compatibility with focus on system performance.
  • Carry out POCs / spikes for use cases dealing with complex scenarios.
  • Exhibit a commitment to continuous learning and development with adaption to changes.
  • Work in defined timeframes and meet aggressive deadlines.
  • Document technical designs, configurations, and reusable components and share best practices and contribute to internal knowledge repositories.
  • Ability to work effectively in teams as well as independently.

A result-oriented individual, driven with passion and ability to explore solutions and solve complex customer problems.

• 4-6 years of overall experience with hands-on experience on Pega platform.
• Hands on experience with PRPC, preferably Pega 8 and above. Contributed to development of solutions with Integrations, UI/UX, Case Management capabilities. Good to have experience with Web Mashup/DX API, Email and Chat Bots.
• Mandatory Pega CSSA Exam certified.
• Working experience with Pega platform or Customer Service or 1:1 Customer Engagement.
• Demonstrates customer empathy, willing to adopt best practices ensuring delivered work exceeds customer ever-changing demands.
• Present complex technical solutions to technical audiences internally and externally.
• Identify product gaps and provide appropriate feedback and prototypes to the product organization.
• A creative problem solver passionate to analyze, identify and solve problems.
• Team player with good verbal and written communication skills.
• Worked in Agile Methodology and tools.
• Familiarity with AWS services (e.g., EC2, S3), which is valuable for maintaining our robust, cloud-based demo infrastructure.
• Knowledgeable in front-end development including HTML, CSS, and JavaScript. React is a plus.

• Implemented solutions to solve simple to medium complex problems/use cases using Pega platforms and products like Decision hub and technologies.
• Thorough understanding of (Pega based) applications architecture you have previously worked on.
• Experience of working on fast paced and highly collaborative environment.
• Ability to think and code fast independently with little hand holding and mostly driven with self- initiation.
• Ability to adapt to changes quickly.
• Become an acknowledged go-to expert in designated areas and actively contribute to community around that topic within the organization.