Senior Delivery Manager

Job Description

Description Ciklum is looking for a Senior Delivery Manager to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4, 000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow. working for A healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. Our technology helps enterprise and partnership clients simplify their businesses and helps consumers save on prescriptions. Our client is a leader in SaaS technology for healthcare, They offer innovative solutions with integrated intelligence on a single enterprise platform that connects the pharmacy ecosystem. With their expertise and modern, modular platform, our partners use real-time data to transform their business performance and optimize their innovative models in the marketplace. Responsibilities Coordinate work of 2 scrum teams Facilitate all ceremonies and meetings Identify and solve the team s impediments Contribute to the resource management of the employees within the squads Communicate with other squads and managers to align across the entire Connectivity Manage the team backlog and keep close with BAs and Product on priorities, ensuring the team s work is reflected in the board Ensure communication and transparency Keep the good atmosphere and make sure that their squads are a great place to work Requirements Certified Agile Scrum Master Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 3 years Good understanding and practical experience with Agile approaches (Scrum, Kanban) Experience in managing multiple agile teams in projects up to 7-25 FTE Strong service/client oriented attitude, focus on an outcome Ability to choose and set up project management tools and techniques in the project Experience in Configuration management and managing KPIs Good understanding of change and expectations management Experience in successful project implementation in a software environment Ability to effectively prioritize and execute tasks in a high-pressure environment Problem solving attitude using system-thinking approaches Ability to manage contractual terms and financial issues Upper-intermediate level of spoken and written English Desirable Experience of work in a distributed teams Knowledge of the latest trends at SW development technologies and tools Experience in creating and running trainings, workshops, other educational activities PMI certification Understanding of SAFe or LeSS Experience in Healthcare Experience in projects with US customers Whats in it for you Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Flexibility: hybrid work mode at Chennai or Pune Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events