Senior Delivery Manager

As an experienced Senior Delivery Manager with 17-20 years of experience, you have successfully managed large programs and engagements, ensuring successful project outcomes by overseeing complex delivery initiatives. Your responsibilities include: - Working with customer Product Heads on yearly roadmap planning - Collaborating on proposals, Discovery phase scoping, planning, sizing, effort, cost, and team - Creating and reviewing Statements of Work (SOWs) with customers - Demonstrating good knowledge of CMS portals, E-Commerce Applications, ITIL Process, Agile Processes, and Testing processes - Participating in various project calls and ensuring the success of programs and projects - Preparing monthly reports, Governance decks, QBR, and driving these calls - Proactively identifying gaps and working with customers on corrections - Providing governance on staff augmentation projects - Managing account financials, including timesheet approvals, invoicing, budgeting - Collaborating with the sales team on proposals, pricing, and new opportunities - Enabling team members from a skill perspective to be ready with all skills needed for customer projects - Owning operational aspects like timesheets, leaves, transfers, monthly closure, PL - Performing all activities owned by a Delivery Manager in LTIMT - Actively sharing and reapplying skills and knowledge, introducing best practices across the program - Using agile project management methods and balancing multiple priorities on large-scale projects - Coaching and mentoring multidisciplinary teams - Demonstrating strong negotiation skills and the ability to influence stakeholders for mutually beneficial outcomes - Identifying strengths and weaknesses of individuals and supporting their overall personal development - Establishing and maintaining strong relationships with key stakeholders - Overseeing the benefits management process to maximize value from delivery initiatives - Leading pursuit and proposal activities, including strategy formulation, proposal development, and client engagement - Developing and implementing risk and crisis management frameworks - Collaborating with delivery teams to monitor project progress and drive continuous improvement initiatives - Representing the organization in client meetings, executive reviews, and industry forums Your skills should include: Mandatory Skills: - Stakeholder Management - Benefits Management - Pursuit/ Proposal Management - Project Planning - Risk/Crisis Management - Project Governance - Account Management & Mining Good to Have Skills: - Account Management & Mining Your prior experience with Adobe Experience Manager and Magento is an added advantage. Your ability to effectively work with team members, engage with customers on new opportunities, and drive success in programs and projects will be crucial in this role.,