Senior Customer Care Executive

0 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Senior Customer Care Executive | Noida


IndiaMART

Role & Responsibilities

  • Handle customer queries and resolve issues promptly
  • Ensure high customer satisfaction and service quality
  • Coordinate with internal sales and support teams
  • Identify customer needs and provide effective solutions

Requirements

  • Experience in customer support/service roles
  • Strong communication and problem-solving skills
  • Sales orientation is a plus
  • Bachelor’s degree (mandatory)
  • MS Excel & dashboard knowledge is an added advantage


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