Our flagship platform, [Tevico](https://tevi
co/), is an advanced cloud governance and observability solution that helps enterprises to manage large AWS cloud deployments
enhances uptime and service quality by proactively identifying performance degradation and triggering automated recovery workflows
Comprinno also offers a wide range of professional services, helping customers migrate, modernize, secure, and manage their AWS cloud environments
As an AWS Advanced Consulting Partner, we support customers in adopting cutting-edge technologies, including GenAI, to accelerate digital transformation
## **Position Summary**We are seeking a highly experienced Senior CloudOps Engineer L3 to lead our technical operations and drive strategic initiatives within our managed services team
This senior role requires an expert-level professional who can architect complex cloud solutions, lead cross-functional teams, and serve as the primary technical authority for our most critical client engagements
The successful candidate will be responsible for setting technical direction, mentoring engineering teams, and ensuring operational excellence across our service portfolio
## **Key Responsibilities**### **Technical Leadership & Architecture** Lead architecture design and implementation for complex, multi-cloud infrastructure solutions\ Provide cross-team technical leadership and coordinate enterprise-scale initiatives\ Serve as escalation point for critical issues and complex problem resolution\ Develop technical strategy and roadmap development for organizational growth### **Advanced Operations & Process Excellence** Drive process improvement and automation initiatives across all service areas\ Implement disaster recovery solutions and business continuity planning for clients\ Lead capacity planning and long-term infrastructure forecasting\ Develop and maintain operational excellence programs\ Manage cross-account governance and multi-account strategy implementation### **Strategic Management & Planning** Conduct budget planning and financial management for technical operations\ Lead vendor management relationships and contract negotiations\ Develop service catalog and standardize service offerings\ Implement advanced automation frameworks and reduce technical debt\ Drive cost optimization implementation and financial accountability### **Team Development & Client Engagement** Mentor junior team members and lead leadership development initiatives\ Manage client relationship management for enterprise accounts\ Deliver technical presentations to clients and executive stakeholders\ Lead service improvement initiatives and customer satisfaction programs\ Conduct technical writing and documentation for complex solutions### **Innovation & Optimization** Drive architecture improvements and cross-service optimization initiatives\ Lead security posture enhancement and compliance management\ Implement multi-cloud strategy and hybrid cloud solutions\ Develop enterprise architecture standards and governance frameworks\ Support business development through technical expertise and thought leadership## **Key Performance Indicators (KPIs)** Technical Excellence - Architecture quality, solution effectiveness, and innovation metrics\ Team Performance - Team productivity, skill development, and retention rates\ Client Satisfaction - Client satisfaction scores and technical consultation effectiveness\ Incident Leadership - Critical incident resolution time and prevention of recurring issues\ Cost Optimization - Strategic cost savings achieved across client portfolios\ Knowledge Transfer - Effectiveness of mentoring and team development initiatives\ Innovation Metrics - New technology adoption and process improvement implementations\ Project Delivery - On-time delivery of complex technical projects and initiatives\ Strategic Contribution - Impact on organizational technical strategy and direction## **Required Qualifications**### **Education** Bachelors degree in Computer Science, Information Technology, Engineering, or related technical field\ Masters degree in relevant technical field (preferred)### **Certifications** AWS Certified Solutions Architect - Professional (required)\ AWS Certified DevOps Engineer - Professional (preferred)\ Additional expert-level certifications from AWS, Azure, or GCP(preferred)### **Professional Experience** 6-8 years of progressive experience in cloud operations and infrastructure management\ Proven track record of leading complex, enterprise-scale cloud transformation projects\ Experience in managed services environment with direct client engagement at executive level\ Demonstrated success in building and scaling technical teams## **Personal Attributes** Exceptional analytical and strategic thinking capabilities\ Outstanding written and verbal communication skills with executive presence\ Proven ability to influence and drive consensus across diverse stakeholder groups\ Strong business acumen with understanding of technologys impact on business outcomes\ Entrepreneurial mindset with ability to identify and pursue new opportunities\ Commitment to continuous learning and staying current with emerging technologies\ High emotional intelligence and ability to navigate complex organizational dynamics## **Working Conditions** Full-time senior position requiring work from office in Pune, Maharashtra\ Availability for on-call escalation and critical incident response\ Regular travel required for client meetings, conferences, and strategic initiatives\ High-visibility role with exposure to executive leadership and key clients\ Fast-paced, dynamic environment with multiple strategic priorities", "

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