Senior Change Management & Transformation Consultant

Job Title

Senior Project Manager CIB Operations (Project & Change)

Position Purpose

CIB ITO Operations

CIB Operations leadership

transversal view of CIB Operations

Key Responsibilities

Project Management & Delivery

• Advise, manage, or lead strategic projects to ensure delivery of agreed objectives within scope, timeline, budget, and quality standards.
  
• Establish and maintain robust project governance, structure, and reporting frameworks.
  
• Drive all phases of the project lifecycle, from diagnostic and design through implementation and post-implementation follow-up.
  
• Apply proven project management methodologies to execute projects efficiently and effectively.
  

Stakeholder & Change Management

• Manage key stakeholders across Operations, Front Office, Business, and support functions.
  
• Facilitate workshops, steering committees, and working groups using appropriate techniques to deliver actionable outcomes.
  
• Support stakeholders in adopting project outcomes and managing change.
  

Communication & Reporting

• Prepare and deliver high-quality presentations, progress reports, and management updates for senior stakeholders.
  
• Ensure transparent communication and escalation of risks, issues, and dependencies.
  

Team & Knowledge Contribution

• Provide coaching and ongoing support to team members.
  
• Promote knowledge sharing and best practices within the Project & Change team.
  
• Contribute to the continuous improvement of project methodologies and team effectiveness.
  

Required Experience & Qualifications

Experience

• Minimum 12 years of professional experience

  , including significant experience in

  project management

  .
• Strong exposure to

  CIB Operations / Financial Markets

  , with a solid understanding of operational processes, risk management, and regulatory frameworks.
• Proven experience managing complex, cross-functional, and global initiatives.
  
• Consulting or transformation background is an advantage.
  
• Prior people management experience is desirable.
  

Education

• Masters Degree or equivalent

  .

Technical & Functional Skills

• Strong command of project management tools, techniques, and governance models.
  
• Ability to understand, explain, and support operational and organizational change.
  
• Strong analytical skills with a structured, detail-oriented approach.
  
• Ability to work effectively under pressure and meet tight deadlines.
  
• Excellent verbal and written communication skills;

  fluent in English

  .

Behavioral & Transversal Skills

Behavioral Skills

• Results-driven mindset
  
• High attention to detail and rigor
  
• Strong problem-solving and critical-thinking abilities
  
• Creativity and innovation in approach
  

Transversal Skills

• Ability to manage end-to-end projects
  
• Ability to lead and facilitate meetings, workshops, and committees
  
• Strong analytical capability
  
• Change management and stakeholder engagement expertise
  

Career Development Opportunities

CIB Operations, Transformation, Consulting, and Project Management

Interested Candidates Kindly share resume along with the below details at rehanabegum.naddimulla@kiya.ai

Required Details (to be shared during application):

• Full Name (as per PAN Card)
  
• PAN Card Number
  
• Date of Birth (DD/MM/YYYY)