Senior Camunda Support Engineer

We are seeking an experienced Support Engineer with strong expertise in Camunda BPM, Oracle database, and Shell scripting to provide end-to-end support for business process automation systems. The ideal candidate will monitor, troubleshoot, and maintain Camunda-based workflows, ensuring system stability, performance, and uptime in production environments.

Required Skills and Experience:

• 6+ years of experience in application support or production support roles. .
• 2+ years of hands-on experience supporting Camunda BPM workflows (BPMN, DMN)
• Strong working knowledge of Oracle SQL/PL-SQL for troubleshooting and data manipulation
• Proficiency in Shell scripting (Bash/Korn/Unix) for automation and log analysis
• Good understanding of workflow orchestration, integration points, and error handling in Camunda
• Experience in Linux/Unix environments for system and process monitoring
• Exposure to REST APIs, XML/JSON, and integration troubleshooting
• Ability to identify and resolve performance, configuration, and connectivity issues. Excellent analytical, debugging, and communication skills

Your future duties and responsibilities:

Key Responsibilities:

• Provide L2/L3 support for Camunda BPM workflows and process automation systems. Monitor workflow executions, identify bottlenecks, and resolve process or integration failures.
• Perform incident management, root cause analysis (RCA), and implement permanent fixes. Work with Oracle databases to analyze and optimize queries, perform data fixes, and support workflow data operations.
• Develop and maintain Shell scripts to automate routine operational and maintenance tasks.
• Collaborate with development, infrastructure, and DevOps teams to resolve production issues.
• Manage workflow deployments, configuration changes, and environment health checks.
• Ensure compliance with SLAs, change management, and release management processes. Participate in on-call rotation for critical production support.
• Maintain accurate documentation of incidents, fixes, and standard operating procedures.

Must hake skills:

Application support or production support,Camunda BPM workflows (BPMN, DMN), Oracle SQL/PL-SQL for troubleshooting and data manipulation,Shell scripting (Bash/Korn/Unix)

Good to have skills: .

• Experience in Linux/Unix environments for system and process monitoring.
• Exposure to REST APIs, XML/JSON, and integration troubleshooting.
• Ability to identify and resolve performance, configuration, and connectivity issues.

• Camunda
• Java
• Oracle SQL Developer
• RESTful (Rest-APIs)
• Shell Script