Senior Business Development Executive

1. Purpose

Responsible for driving the branch revenues through effective sales process management for all products (DP, International, Retail, Cargo, E-Retail) and revenue enhancement via channel partners

2. Key Responsibilities

Responsibilities

Financial

• Maximize branch revenue performance in terms of actual sales growth and profitability as against

targeted numbers; Take appropriate steps to reduce deviations, if any

• Enhance profitability of all branch customers and key accounts on a periodic basis; Identify issues, if any,

and develop plans to meet the set profitability targets

• Monitor and track product-wise yields on a periodic basis; Identify issues, if any, and develop plans to

meet the set yield targets

Operational

• Ensure adherence to Standard Operating Procedures (SOPs) for the branch sales
• Maximize revenues for all products (DP, International, Retail, Cargo, E-Retail) in the branch through the

effective sales strategies

• Implement sales and marketing plans for driving revenues, market share and profitability of all products

in the branch

• Maintain sound, healthy and long-term relationships with potential large clients in the branch through

regular interactions with key decision makers

• Retain existing customers and achieve base targets set for the product on a monthly basis
• Follow-up and ensure closure of product specific sales leads forwarded by the telemarketing team or

other departments

• Effective negotiation of rates & service offers with customers as per the set purviews, in consultation

with Branch Sales Head on case to case basis; Ensure adherence to the product pricing guidelines

• Maximize branch revenues through development of channel partners

• Enhance percentage collections as per the set logic remittance and DSO targets
• Ensure updation of prospects (potential clients) details in SAFFHIRE software package on a daily basis
• Timely communicate & coordinate with internal & external customers on service issues, if any

3. Key Result Areas and Key Performance Indicat