Senior Business Analyst (SAP Hybris/SAP Commerce Cloud)

Senior Business Analyst (SAP Hybris/SAP Commerce Cloud)

Experience Range: 8+ Years 

Shift Timings: IST 3 PM-12 AM

Location: Remote

Role : Contract (1+ Year)

The Hybris eCommerce Business Analyst role is responsible for facilitating the successful delivery of consulting engagements. Business Analysts work closely with client stakeholders and business users and cross-functional delivery teams over the lifecycle of a project to gather and document solution requirements; document solution design; model and configure eCommerce data structures and business processes; collect, manipulate and load product data, define test scripts and acceptance criteria, manage & communicate requirement, design and priority changes and facilitate and manage defect tracking and prioritization.

Responsibilities:

• Conduct one-on-one or small group interview sessions to gather required use cases, functional requirements, and technical requirements in order to develop requirement documentation.
• Provide analytical expertise in identifying, evaluating, and documenting e-commerce system requirements and procedures that are cost effective and meet business objectives and user needs.
• Provide consultation to client stakeholders and business users in Omni-channel-specific business topics, including product catalog modeling, inventory management, customer service, b2b customer management, b2b procurement, demand generation, promotion strategy, cross-channel commerce, and more.
• Develop user requirements, functional specifications, technical specifications, data models, and process flow diagrams to communicate engagement scope to client and delivery team members.
• Accountable to complete assigned work within time specified and communicate status if task delivery dates are at risk.
• Work with other project delivery team members towards the resolution of business or systems issues.
• Understand e-commerce data structures, collect product catalogue data from client business users, manipulate data for import into eCommerce system and identify data gaps, and perform product data imports into eCommerce system. (Project dependent)
• Provide system demonstrations and training to client business users.
• Develop test plans, write manual/automated test scripts, and define acceptance criteria to ensure high-quality project deliverables. (Project dependent)

Qualifications:

• Hands on experience in general IT business analysis coming from E-Commerce domain
• 2-3 years implementing Hybris Commerce
• Concrete understanding of SAP Hybris Application Lifecycle Framework
• Bachelor’s degree
• Able to Multi-task and work under tight deadlines
• Must be able to work independently with little to no supervision
• Experience with global service delivery model 
• Ability to work independently and collaboratively 
• Excellent communication skills