Senior Business Analyst

Job Summary

Senior Business Analyst

Key Responsibilities

• Collaborate with business stakeholders across ship management functions to gather detailed requirements.
• Conduct workshops, interviews, and document analysis to create comprehensive

  Functional Requirement Documents (FRDs).

• Develop As-Is and To-Be process

  flows to identify process improvements and system enhancements.

• Translate business requirements into actionable user stories and epics

  using JIRA for agile tracking and sprint planning.
• Ensure alignment between business expectations and IT deliverables through continuous communication and documentation.
• Coordinate with IT vendors and developers for solution design, development, testing, and deployment activities.
• Review technical design specifications and validate them against business requirements.
• Support UAT planning, test case creation, and execution to ensure successful feature rollouts.
• Track change requests, manage scope, and document decisions throughout the SDLC lifecycle.
• Provide post-implementation support and assist in training end users on new functionalities.
• Contribute to the standardization of documentation practices and process frameworks across modules.
• Bring-in BA and project management best practices, frameworks to ensure requirements elicitation & management

Required Skills & Qualifications

Education Bachelors degree in Maritime Studies / IT or related field.

Masters degree or MBA preferred.

Lean Six Sigma Certification (Green or Black Belt)

Experience:

• 1012 years of experience as a Business Analyst, with at least 3 years in a senior role.
• Experience in the shipping industry, with IT BA. Knowledge of

  crewing processes and workflows is mandatory.

• Experience with Agile methodologies and should have extensively used tools like Jira or confluence.
• Excellent stakeholder management and communication skills to collaborate with diverse teams.
• Proven ability to work independently, manage multiple priorities in a fast-paced environment, and capable of taking up project management additionally as needed.
• Previous work experience with crewing products or systems in a pureplay IT role is preferred
• Proficiency in process modeling tools (e.g., BPMN, Visio, Lucidchart, Signavio etc.)

Tools & Technologies

• JIRA, Confluence
• Microsoft Visio / Draw.io / MIRO (for process flows)
• Microsoft Office Suite (Excel, Word, PowerPoint)
• Any BPMN or UML tools (optional)