Senior Business Analyst

Hiring: Business Analyst – E-Commerce Logistics (Aggregator Experience Required)

📍 Remote | India

🕒 Full-time

Business Analyst

Preferred Background

Candidates who have worked at:

Shiprocket, Pickrr, GoKwik, NimbusPost, iThink Logistics, Delhivery (Tech Ops), Shipway, ClickPost

—or any shipping aggregator / logistics tech platform.

Role Overview

You will work closely with product & engineering teams to:

• Map shipping workflows
• Analyse courier integrations (API & non-API)
• Document operational processes
• Improve NDR/RTO, COD and billing flows
• Define requirements for order, shipment and tracking systems
• Identify gaps in existing logistics workflows

shipping operations, courier integrations, and workflow design

What You Bring

• 2–6 years experience in logistics tech or shipping aggregators
• Strong understanding of order → label → pickup → delivery → returns lifecycle
• Experience with courier APIs / status codes / billing files
• Exposure to COD, RTO, NDR and weight dispute processes
• Ability to write BRDs, process diagrams and feature documentation
• Cross-functional collaboration with Product + Engineering

Why Join

• Work on large-scale logistics problems
• Exposure to modern tech workflows
• Fast-moving, product-driven environment
• Opportunity to influence system architecture & workflows