Senior Back Office Executive

0 years

0 - 1 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Job Vacancy – Senior Back Office Operator & Telecaller
Company: TRC Tours & Travels

Salary Range: ₹8,000 – ₹12,000 (based on qualification & capability)

Job Responsibilities:

  • Handle customer calls, provide travel-related information, and follow up with clients.
  • Maintain customer database and update records in CRM software.
  • Manage website data entry, package updates, and online inquiries.
  • Assist in preparing quotations, invoices, and other back-office documentation.
  • Coordinate with the sales & operations team for smooth workflow.
  • Maintain professional communication with clients and ensure customer satisfaction.

Requirements:

  • Minimum qualification: Higher Secondary / Graduate preferred.
  • Good communication skills (Bengali, Hindi, English).
  • Basic computer knowledge (MS Office, Internet, Email).
  • Knowledge of CRM / data entry / website management will be an advantage.
  • Prior experience in travel, hospitality, or back-office operations preferred.

What We Offer:

  • Fixed salary ₹8,000 – ₹12,000 depending on experience & performance.
  • Growth opportunities within the company.
  • Friendly and supportive work environment.

Job Type: Permanent

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person

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