Senior Associate University Services

About Gus Education India (GEI)

GUS Education India (GEI) is the education arm of Global University Systems, a leading Global Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact.

Nature of The Job

The Graduation Officer implements processes for graduation audits, monitors curriculum rules in the course catalog information, student information system, and graduation audit setup. The incumbent maintains student records and prepares data reports for the University Registrar, Academic Council, the Program chairs, and the Convocation ceremonies. This position has a thorough understanding of UCW curriculum, program/credential requirements, policies, program/curriculum governance, and ensures the integrity of UCW credentials. The incumbent administers and evaluates applications for graduation, advises students and faculty on graduation requirements, and assists in the preparation for graduation ceremonies.

Job Purpose

This role Work closely with the Curriculum Advisor to maintain course and curriculum information in the student information system and the University Calendar in order to provide accurate and precise determinations of the eligibility of students to graduate. Provide data reports to highly public venues such as the University Academic Council and the Convocation ceremonies, as well as to senior leadership in the Office of the Registrar and Academics.

Key Accountability Actions

Graduation Process Management

Receive, review, and process graduation applications with accuracy and timeliness.

Conduct graduation audits, ensuring compliance with Academic Council–approved requirements.

Coordinate the evaluation and approval process for credential awards.

Prepare graduation lists for Academic Council, convocation programs, and credential production.

Support and assist staff in performing graduation audits to ensure consistency and accuracy.

Participate in planning and execution of convocation ceremonies.

Curriculum & Records Management

Collaborate with the Curriculum Advisor to maintain and troubleshoot curriculum rules in the student information system.

Ensure accuracy of curriculum information across myUCW, academic calendars, and records.

Maintain and update student academic records relevant to graduation audits.

Ensure integrity and compliance of program/credential requirements and policies.

Data Reporting & Documentation

Compile and prepare reports on graduating students for Academic Council, senior leadership, and convocation.

Maintain accurate documentation, procedure manuals, and reference materials for graduation processes.

Safeguard student data privacy and confidentiality while generating and distributing reports.

Student & Stakeholder Support

Advise students, faculty, and staff on graduation requirements, policies, and processes.

Address inquiries and resolve irregularities in audits with professionalism and accuracy.

Provide training and guidance to Records staff on graduation-related tasks.

Actively participate in the Convocation Committee, contributing to planning and smooth execution of ceremonies.

Process Improvement & Compliance

Identify and correct inconsistencies and errors in systems and records.

Recommend and implement improvements to graduation and convocation processes.

Monitor deadlines and timelines to ensure smooth workflow and successful event execution.

Ensure all practices comply with institutional policies, procedures, and governance requirements.

Collaboration & Institutional Support

Work closely with the Office of the Registrar, Academic Council, Program Chairs, and Convocation Committee.

Act as a bridge between students, academic advisors, and administration to ensure clarity and alignment in graduation matters.

Support related duties as required, maintaining flexibility and commitment to institutional goals.

Desired Profile

Qualification

Minimum Bachelor’s Degree

Proficient in Microsoft applications

MS Team,Canva,MS Office-Word/Excel/PPT

Basic training in office practices, customer service and communication

Competencies

Excellent interpersonal, organizational, planning, and coordination skills, including the ability to set priorities and meet deadlines.

Excellent communication skills. Ability to communicate patiently and effectively with a diverse range of people and situations, including the ability to deal with hostile or upset persons.

Demonstrated ability to work independently, exercise good judgment and demonstrate initiative.

Demonstrated ability to develop flexible approaches toward work procedures and to improvise satisfactory alternatives as required.

Relevant

Experience

2-3 years of relevant experience

University Services experience is a plus

GUS Values

The expectation is that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, and safety policies of the company.

GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply

Benefits

At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation.

This role is a full-time position with a competitive salary and benefits package.

The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation.

To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometers radius.

The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 5 days of medical leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days’ time off in a year