Senior Associate - Trade Support

The resource will need to work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner. Provide support to our front office equities trading desks and also act as a point of contact for internal front/back-office enquiries.

Responsibilities

Help Stock loan and Finance desk for trade support activities like trade rebooking, Recall and returns. Manual call-in of return as per the agreed procedure.

Monitor, investigate and resolve contract compare breaks in order to resolve margin disputes in timely manner, prioritize and escalate accordingly.

Responding to client queries & Front office queries.

Liaison with trading desk and related stakeholders to escalate any trade or booking issues.

Build and maintain strong relationship with our front office, Back office and operations areas.

Ability to apply problem solving and investigative techniques to trade booking / flow issues..

Help with project and CTB development where required.

Build and maintain strong relationship with our front office, Back office and operations areas.

Sound knowledge of Stock lending and other derivative instruments would be preferable.

Relationship management daily engagement with key internal and external partners (financial institutions & business partners across the world), managing Clients expectations.

Control Environment focus on control aspect of the role, KRIs/Key Performance Indicators and a full understanding of operational risks.

Change Delivery.

Help with project and CTB development where required.

Direct relationships with the front office / back office colleagues.

Build and maintain strong relationships with stakeholders across the globe in Front, Back and Middle Office

Strong working and open relationship with local management

At least 7-10 years in an operational support position.

IB Equity Operations experience preferred, essentially in Trade Support functions

Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly

Knowledge of and an interest in the financial markets (derivative product knowledge especially swaps/ FX/ F&O )

Ability to work under pressure, handle multiple priorities and work as part of a team as well as individually

Comfortable working across various groups including Sales, Trading, Accounting, Technology & other MO Teams

Prior middle office or operational experience is a must

Strong control focus and aptitude (both financial and operational).

A comprehensive understanding of securities

Front to back trade lifecycle experience

Demonstrate awareness and procedures to mitigate operational risk, escalate appropriately

Trade amendments and booking reversals of trades

Liaison between Front Office and all supporting functions

Work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner

Provide support for front office equities trading desks.

Work closely with technical teams to improve trader experience.

Focused work with zero tolerance controls and strict deadlines.

Ability to build good relationship within the team and Front Office trading and management

Strong appreciation and value of STP and of IT solutions to reduce processing and improve controls

Ability to multitask, to be flexible re tasks and accommodate varying levels of volume and complexity without deterioration in task quality

Act as point of contact for internal middle/back-office enquiries.

Skills Referential

Decision Making

Ability to collaborate / Teamwork

Critical thinking

Ability to share / pass on knowledge

Ability to understand, explain and support change

Analytical Ability

Ability to anticipate business / strategic evolution

Ability to develop and adapt a process

Ability to develop and leverage networks