29 Market Operations Jobs

> About the Role: We are looking for a sharp, detail-oriented, and people-savvy Associate Program Manager Customer Success who will become the connective tissue across our customer delivery, internal execution, and strategic operations. This isn t just an ops or coordination role this is a thinking role . You ll work closely with Customer Success Managers (CSMs), internal teams (Tech, Production, Device Management, Operations), and leadership to ask the right questions, challenge assumptions, and co-create improvements to how we deliver value to customers . The ideal candidate combines curiosity with critical thinking and is able to bring structure, clarity, and execution ownership into complex environments. You ll not only manage flow, but also help shape how processes evolve with a data-backed, impact-first approach. What Youll Do: Execution Flow Management Ensure customer requirements flow clearly and consistently from the CSM team to internal departments. Track and follow through on cross-functional handoffs and ensure timely closure of tasks. Maintain structured documentation, trackers, and communication records that provide execution visibility. Data-Driven Operational Thinking Approach every coordination or process question with structured analysis and evidence. Drive impact analysis for proposed changes and identify unintended consequences early. Help build lightweight dashboards or tracking models to inform better decisions across the board. Ideation & Change Management Participate in problem-solving conversations around recurring inefficiencies or gaps. Ask critical, insight-driven questions that challenge how it s always been done. Take ownership of the change management lifecycle from suggesting process improvements to driving alignment and adoption across teams. Cross-Functional Relationship Building Build rapport and trust with internal stakeholders across Tech, Hardware, Production, and Ops teams. Understand and navigate on-ground operational realities, and ensure clear, actionable handoffs between teams. CSM Collaboration & Enablement Work alongside CSMs to identify delivery friction points and co-design smoother workflows. Enable CSMs with tools, communication clarity, and execution frameworks that improve responsiveness and reduce escalations. Who You Are: 1 3 years of experience in program coordination, operations, customer success support, or startup environments. Highly analytical, yet people-centric you understand that data and empathy are both tools for solving real-world problems. Comfortable working in ambiguity and building clarity step-by-step. Proficient with Google Sheets/Excel, task trackers (Trello, Asana, Notion), and comfortable documenting structured processes. Strong communicator, able to listen deeply, speak clearly, and build consensus. Curious by nature, courageous in conversations, and committed to improving how things work. Why Join Us? Be at the heart of customer success operations at the intersection of technology, hardware, and service . Learn how cross-functional ecosystems actually operate in a fast-moving, real-world environment. Make a visible impact early, with the opportunity to scale into roles focused on strategy, process, or customer delivery design. Bonus Points If You: Are multilingual and comfortable engaging with cross-regional teams across language and cultural contexts. Have worked in SaaS, hardware, mobility, or IoT environments. Have experience building SOPs, dashboards, or internal tooling for task/process tracking. Have a working interest in systems thinking, product-service design, or go-to-market operations.

What is the Senior Analyst - Investment & Trade Operations responsible for? We are seeking a dynamic and detail-oriented Senior Analyst for our Investment & Trade Client Services team. The ideal candidate will have a deep understanding of financial markets, particularly derivatives, and thrive in a fast-paced, client-centric environment. This role involves overseeing derivatives trade confirmations, managing lifecycle events, and ensuring the accuracy of trade settlements. It presents an excellent opportunity for professionals with solid experience in financial services to further enhance their skills and contribute to the team's success. What are the ongoing responsibilities of the Senior Analyst - Investment & Trade Operations? Derivatives Trade Confirmation (OTC and ETD):Lead trade confirmations for Over the Counter (OTC) and Exchange-Traded Derivatives (ETD), ensuring compliance with trading agreements and regulatory standards. Lifecycle Events Management:Manage lifecycle events related to all derivatives, including resets, expirations, terminations, and corporate actions, ensuring smooth processing. Discrepancy Resolution:Identify and resolve discrepancies in OTC derivatives and digital asset transactions, collaborating with internal teams and external counterparties. OTC and ETD Reconciliation:Supervise the reconciliation of positions and collateral for OTC and ETD derivatives, ensuring precise reporting and regulatory compliance. Prime Broker Collateral and Reconciliation:Manage collateral positions, ensure timely reconciliation, and address discrepancies with prime brokers to ensure accurate portfolio management. Fails Management:Oversee the management of fails related to derivatives transactions, resolving issues promptly to minimize risk and operational impact. What ideal qualifications, skills & experience would help someone to be successful? Experience:2-4 years of experience in financial services, with significant exposure to trade operations, derivatives, or a related field. Technical Skills:Proficiency in Microsoft Power tools (Power BI, Power Apps, Power Automate) is preferred. Communication:Strong verbal and written communication skills, with the ability to effectively explain complex issues to both technical and non-technical stakeholders. Shift Flexibility:Willingness to work in shifts as required to support global operations. Systems Knowledge:A working knowledge of industry-specific systems is beneficial. Organizational Skills:Strong time management skills, with the ability to prioritize tasks and meet tight deadlines. Market Knowledge:In-depth understanding of market operations and financial services, with a keen ability to adapt to market changes and evolving information. Work Shift Timing - 6:30 PM - 3:30 AM IST 8:30 PM - 5:30 AM IST (Rotation, Depending on Requirement)

Overview About Business Unit: The Mid-Market Operations team delivers on the human promise of our powerful platforms. It s a thoughtful balance of human and machine; conscientious ad ops specialists executing flawlessly to drive business outcomes for our clients while relentlessly automating to allow us to do our best work. On a path of continuous improvement, the team passionately performs to accountable standards and energetically pursues self-development for mastery in the face of a fast-changing technology landscape. We re looking for a [ROLE] to join our team and play a critical role in bridging the gap between customer needs and our technical capabilities. This is a hybrid role combining technical skill with client-facing collaboration. You ll support the full client lifecycle from initial site evaluation and onboarding to advanced campaign setup. You ll work closely with Customer Success Managers and Technical Solutions Engineers to bring personalized experiences to life on client websites. Responsibilities Conduct website evaluations before onboarding to assess integration readiness Map the client s site architecture and implement integration with Accelerate s tech Work on feasibility tickets to evaluate whether requested campaign setups are supported by our current platform Enable features from our Git-based internal library to support advanced campaign logic Collaborate with Customer Success Managers (CSMs) to build campaign strategies aligned with client goals Communicate technical solutions in a clear, actionable way to non-technical partners Help test, QA, and troubleshoot on-site campaigns before deployment Stay informed on industry tools, personalization trends, and eCommerce standard processes Qualifications Technical Skills Solid understanding of HTML, CSS, and basic JavaScript Working knowledge of how websites function, including DOM structure and client-side behavior Familiarity with personalization tools like Adobe Target, Insider, or similar platforms is a plus Soft Skills Strong communicator with the ability to translate technical concepts clearly Comfortable working cross-functionally in a fast-paced, collaborative environment Strong logic-building skills able to break down campaign requirements into structured, scalable solutions Detail-oriented with a proactive, problem-solving approach Preferred Experience Background in AdTech, eCommerce, or personalization platforms Prior roles in technical support, solutions engineering, or similar technical-client-facing environments Additional Information Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we ve provided marketers from the world s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work: Act with integrity. We are transparent and have the courage to do the right thing. Work together to win together. We believe collaboration is the catalyst that unlocks our full potential. Innovate with purpose. We shape the market with big ideas that drive big outcomes. Respect all voices. We embrace differences and foster a culture of connection and belonging. Empower with accountability. We trust each other to own and deliver on common goals. Because You Matter YOUniverse. A work-world with you at the heart of it! At Epsilon, we believe people make the place.

> About the Role: We are looking for a sharp, detail-oriented, and people-savvy Associate Program Manager Customer Success who will become the connective tissue across our customer delivery, internal execution, and strategic operations. This isn t just an ops or coordination role this is a thinking role . You ll work closely with Customer Success Managers (CSMs), internal teams (Tech, Production, Device Management, Operations), and leadership to ask the right questions, challenge assumptions, and co-create improvements to how we deliver value to customers . The ideal candidate combines curiosity with critical thinking and is able to bring structure, clarity, and execution ownership into complex environments. You ll not only manage flow, but also help shape how processes evolve with a data-backed, impact-first approach. What Youll Do: Execution Flow Management Ensure customer requirements flow clearly and consistently from the CSM team to internal departments. Track and follow through on cross-functional handoffs and ensure timely closure of tasks. Maintain structured documentation, trackers, and communication records that provide execution visibility. Data-Driven Operational Thinking Approach every coordination or process question with structured analysis and evidence. Drive impact analysis for proposed changes and identify unintended consequences early. Help build lightweight dashboards or tracking models to inform better decisions across the board. Ideation & Change Management Participate in problem-solving conversations around recurring inefficiencies or gaps. Ask critical, insight-driven questions that challenge how it s always been done. Take ownership of the change management lifecycle from suggesting process improvements to driving alignment and adoption across teams. Cross-Functional Relationship Building Build rapport and trust with internal stakeholders across Tech, Hardware, Production, and Ops teams. Understand and navigate on-ground operational realities, and ensure clear, actionable handoffs between teams. CSM Collaboration & Enablement Work alongside CSMs to identify delivery friction points and co-design smoother workflows. Enable CSMs with tools, communication clarity, and execution frameworks that improve responsiveness and reduce escalations. Who You Are: 1 3 years of experience in program coordination, operations, customer success support, or startup environments. Highly analytical, yet people-centric you understand that data and empathy are both tools for solving real-world problems. Comfortable working in ambiguity and building clarity step-by-step. Proficient with Google Sheets/Excel, task trackers (Trello, Asana, Notion), and comfortable documenting structured processes. Strong communicator, able to listen deeply, speak clearly, and build consensus. Curious by nature, courageous in conversations, and committed to improving how things work. Why Join Us Be at the heart of customer success operations at the intersection of technology, hardware, and service . Learn how cross-functional ecosystems actually operate in a fast-moving, real-world environment. Make a visible impact early, with the opportunity to scale into roles focused on strategy, process, or customer delivery design. Bonus Points If You: Are multilingual and comfortable engaging with cross-regional teams across language and cultural contexts. Have worked in SaaS, hardware, mobility, or IoT environments. Have experience building SOPs, dashboards, or internal tooling for task/process tracking. Have a working interest in systems thinking, product-service design, or go-to-market operations.

Job details Role: Marketing Operations Analyst Permanent- SRS Business Solutions Pvt Ltd Experience: 2 - 4 Years Location: Bangalore (Hybrid) Job Summary: Key Responsibilities: Data Integrity & Hygiene: Ensure clean, accurate, and actionable marketing and sales data across platforms, especially Salesforce (SFDC), to support AI-enabled marketing operations and reporting needs. Marketing Automation & Process Optimization: Design and implement automation workflows using tools like Salesforce, Openprise, and LeanData to streamline and scale marketing processes such as lead routing, campaign attribution, and segmentation. Platform Management & Integration: Maintain and optimize marketing operations tools and systems, ensuring seamless integration and data flow between platforms such as SFDC, Openprise, LeanData, and marketing automation platforms. Field & Data Management: Manage and update fields in Salesforce to support enhanced reporting, campaign effectiveness, segmentation, and lead management. Performance Analytics & Insights: Partner with marketing, sales, and analytics teams to deliver actionable insights and performance dashboards that inform strategy and improve conversion through the funnel. Cross-functional Collaboration: Work closely with Demand Gen, Digital Marketing, Sales Ops, and Business Systems teams to align marketing operations with broader business objectives. Required Qualifications: Bachelors degree in Technology, Business, Analytics, or a related field. 24 years of experience in marketing operations, business operations, or data operations. Proficient in Salesforce (SFDC) with experience in field creation, workflow rules, reporting, and dashboards. Strong analytical skills with the ability to interpret data and generate actionable insights. Experience in data quality management, segmentation, and enrichment best practices. Excellent problem-solving, communication, and project management skills. Ability to work independently and manage multiple priorities in a fast-paced environment. Preferred Qualifications: Experience working in a B2B SaaS or technology environment. Familiarity with business operations use cases in marketing

Skill required: Capital Markets Services - Account Reconciliations Designation: Capital Markets Services Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Applied Technology & Operations for Markets (ATOM) is a multi-client processing on-demand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto in parts or entirely while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services. It integrates infrastructure and IT management services with business processes execution supported by an orchestrated layer of intelligent operations assets.Looking for someone with capital market experienceA type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Agility for quick learningProcess-orientationWritten and verbal communicationCommitment to qualityStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

KEY RESPONSIBILITIES AND ACCOUNTABILITIES OF THE ROLE Achieve the Sales Plan for Spare Parts: Continuously monitor the progress of spare parts sales against set targets through close coordination with the teams in HO & Spares Review and Drive Business Parameters:Regularly review critical business parameters such as sales targets, outstanding accounts, and dealer performance. Ensure the achievement of set targets and drive greater volume share. Develop and Implement Spares Policy Guidelines:Establish controlling guidelines for the Spares Policy by analyzing market requirements, business terms, conditions, and future targets. These guidelines will serve as a framework for important decision-making. Facilitate Urgent Supplies:Support teams and dealers by ensuring urgent spare parts supplies and resolving concerns through coordination with warehouses and teams at plants. Build Capability Through Training: Enhance the performance of Parts Managers by implementing structured training programs based on identified training needs. Education Qualification Bachelor of Engineering; Bachelor of Engineering in Automobile; Bachelor of Engineering in Mechanical General Experience 2-5 years Proven experience in spare parts sales and operations, supply chain management, and international market operations. Critical Experience Strong analytical and strategic decision-making capabilities. Excellent communication and coordination skills. Experience in training and capability-building initiatives. Familiarity with OEM requirements and manufacturing operations

At Tetra Pak, we are committed to ensuring food safety and availability everywhere, while also protecting what's good - food, people, and the planet. Our mission touches millions of lives daily, and we are looking for dedicated individuals like you to help us achieve this goal. Tetra Pak has recently established a new organization, Factory Sustainable Solutions and OEM Components, comprising two distinct teams. While the OEM Components team is already well-established, the Factory Sustainable Solutions team is a newly formed entity. As a Regional Portfolio Manager within the Factory Sustainable Solutions team, your primary responsibility will be to develop and drive the business of energy optimization, water recovery, and CIP optimization on a global scale. This role falls under the Business Sector Key Components, Plant Solutions & Channel Management in Processing Equipment AB, with the position based in Chakan, Pune (India) but operating within a global framework. Your role will involve offering tailored solutions at the factory level to enable our customers to minimize their environmental impact and utility costs. Specifically focusing on the APAC region, you will identify new opportunities related to sustainable solutions for factories, encompassing heat recovery, water management, and CIP optimization. Collaboration with market operations and pre-projects will be crucial as you lead in offering sustainable plant designs, engaging with customers to understand their needs and propose alternative solutions. In addition to developing the business of Factory Sustainable Solutions in the APAC region, your responsibilities will include executing the strategy, engaging with stakeholders, ensuring the value proposition for customers, collaborating on sustainable plant designs, and driving innovation to meet local demands. To excel in this role, we expect you to hold a university degree in MSc engineering or have equivalent work experience, along with a minimum of 10 years of relevant experience, preferably in process engineering within the food and/or energy sector. Business development expertise, strong stakeholder management skills, and the ability to communicate effectively are essential. You should be self-driven, comfortable discussing energy balance, and water optimization with both customers and internal stakeholders. In return, we offer you a dynamic work environment with diverse challenges, ample opportunities for growth and training, a culture of innovation, equal employment opportunities, competitive compensation and benefits, and flexible working arrangements. If you are motivated to contribute to our mission of protecting what's good for food, people, and the planet, we invite you to apply through our careers page. Join us in making a difference.,

Project description We've been engaged by a large Australian financial institution to provide resources to their upcoming Murex Binary Upgrade project. This Bank is considering moving from Current Murex version 42 to latest higher version ( V56 or 58) to include changes Majorly impacting the Collateral / Market Risk / Credit Risk/ Ops and settlement functionalities and modules. There are also some impacts in MX technical areas , Reporting and EODs. We require an experienced Murex XVA Functional BA as a part of this upgrade project Responsibilities Co-ordinating model validation activities for credit risk/market risk Has strong analytical and problem-solving skills and excellent communication and interpersonal skills for interacting with business users and the vendor Works closely with Risk & MO users in understanding requirements to build new CR functionality Often works individually in resolving issues, and in coming up with and delivering solutions that meet Risk & MO requirements Analyses and resolves issues related to system configuration, Credit Risk, limits management, interfaces, etc Escalates identified issues / risks in a timely manner to IT and Business managers Provides detailed information about issues to the vendor, and co-ordinates with them in testing fixes / solutions Acts as an intermediary between business and vendor Is able to assist in resolving issues around general system configuration, User Groups, Access Rights, Portfolios, etc Provides training to business users and assists the business in adapting to the Murex environment Ensures documentation and deliverables are consistent with defined standardsHas the ability to work under pressure to resolve critical issues and meet project deliverables PFE configuration expertise Availability of Real-time engine on the FO date of MX. Checking the syncing static data like counterparty, currency , country, portfolio. Skills Must have Overall 5 8 years of working experience Murex Knowledge and 3+ years of experience around PFE/XVA, Credit Risk calculations Murex Knowledge and 3+ years of experience around MLC (Implementation or migration projects) Configuration / optimization experience of latest Murex PFE and XVADesired Skills: Working level knowledge around Unix & SQL Murex Knowledge around P&L, Middle Office, Dynamic Tables, Static Data, GOM, Market Data, Market Operations Nice to have Deeper understanding of financial markets from a non-Risk & MO perspective all-round knowledge of the Murex application Domain knowledge Should possess an understanding of financial markets Basic knowledge on financial instruments such as Interest Rate Derivatives, Credit Derivatives, Currency Derivatives, Swaps, Futures, Options, FRA, etc. MBA (Finance) / Chartered Accountant / CFA / FRM /

Primary : Functional understanding of Power Market Operations (Including but not limited to Scheduling, Dispatch, Bidding, Pricing, Settlement systems, bilateral trading, spot markets, ancillary services etc.) Experience of developing and deploying high performance applications for power system analysis, simulation and optimization Experience with power system modelling tools (E-TAP by Schneider Electric, PSS Siemens, ABB GridView etc.) Secondary : Familiarity with SCADA, DMS, EMS etc. and their integration with market systems Understanding of intermittent renewable energy integration, forecasting and power market dynamics

Project description We've been engaged by a large Australian financial institution to provide resources to their upcoming Murex Binary Upgrade project. This Bank is considering moving from Current Murex version 42 to latest higher version ( V56 or 58) to include changes Majorly impacting the Collateral / Market Risk / Credit Risk/ Ops and settlement functionalities and modules. There are also some impacts in MX technical areas , Reporting and EODs. We require an experienced Murex XVA Functional BA as a part of this upgrade project Responsibilities Co-ordinating model validation activities for credit risk/market risk Has strong analytical and problem-solving skills and excellent communication and interpersonal skills for interacting with business users and the vendor Works closely with Risk & MO users in understanding requirements to build new CR functionality Often works individually in resolving issues, and in coming up with and delivering solutions that meet Risk & MO requirements Analyses and resolves issues related to system configuration, Credit Risk, limits management, interfaces, etc Escalates identified issues / risks in a timely manner to IT and Business managers Provides detailed information about issues to the vendor, and co-ordinates with them in testing fixes / solutions Acts as an intermediary between business and vendor Is able to assist in resolving issues around general system configuration, User Groups, Access Rights, Portfolios, etc Provides training to business users and assists the business in adapting to the Murex environment Ensures documentation and deliverables are consistent with defined standardsHas the ability to work under pressure to resolve critical issues and meet project deliverables PFE configuration expertise Availability of Real-time engine on the FO date of MX. Checking the syncing static data like counterparty, currency , country, portfolio. Skills Must have Overall 5 8 years of working experience Murex Knowledge and 3+ years of experience around PFE/XVA, Credit Risk calculations Murex Knowledge and 3+ years of experience around MLC (Implementation or migration projects) Configuration / optimization experience of latest Murex PFE and XVADesired Skills: Working level knowledge around Unix & SQL Murex Knowledge around P&L, Middle Office, Dynamic Tables, Static Data, GOM, Market Data, Market Operations Nice to have Deeper understanding of financial markets from a non-Risk & MO perspective all-round knowledge of the Murex application Domain knowledge : Should possess an understanding of financial markets Basic knowledge on financial instruments such as Interest Rate Derivatives, Credit Derivatives, Currency Derivatives, Swaps, Futures, Options, FRA, etc. MBA (Finance) / Chartered Accountant / CFA / FRM / Other Bachelor Degree from reputed university OtherLanguagesEnglishC1 Advanced SenioritySenior

Hi, I am Nirmal from the Non IT Vertical of Masadir HR Services, an International Recruitment Firm. We have been retained by a professionally managed organisation to recruit AVP Market Operations for them. The job location is Mumbai - Kurla . Kindly find below the job description: • AVP will be responsible for overall smooth functioning and day to day trade operations across various segments offered by the Exchange including CTCL and Index related activities. • AVP should ensure trade related compliance regarding Derivatives contracts launch, security creations, Corporate actions, Member USER ID creations, connectivity issues etc. • Ensuring smooth BOD, Intraday and EOD Operations across segments as per the checklist. Proper coordination with other MIIS for smooth operations including the Regulator. • Identify system requirements basis to ensure continuous system improvement, Write BRS, discuss the same with Technical vendor, conduct UAT, Mocks and update new version in live. • Handle Adhoc Regulatory requirement, market extension, DR shifting, Index circuit hit with promptness. • Team management experience ensuring proper training to the team, creating shift timing for the team, handle team conflicts demonstrating leadership If you are interested or know any suitable candidates kindly share your updated resume with me through Whatsapp 8608205815 . Looking forward to hearing from you soon. Thank you! Have a great day! Regards Nirmal Marimuthu Associate | Global Talent Acquisition Operations M: + 918608205815 E: nirmal.m@masadirhr.com

Assistant Manager - RCSA, Operations Permanent Controller, Global Market Operations Position Purpose Within the BNP Paribas India Solutions Pvt Ltd (ISPL) Organization, the OPC (Operational Permanent Control) correspondents for the IT/Operations/Functions/Financial Shared Services perimeters is under the management of the Head of Conduct Controls and works in close relationship with the relevant Operational Entity (OE) teams. The operational permanent controllers (OPC) have a key role in the first line of defence regarding the management of operational risks and permanent control. Main responsibilities are to implement the operational risk management framework and monitor the operational risk related to OEs activities. Hence, OPC will analyse control results and incidents to identify main operational risks and follow the associated mitigation/remediation actions (including recommendations). OPC will be also responsible for the improvement of the overall internal control mechanisms to ensure compliance with BNPP Group standards. Responsibilities Direct Responsibilities Risk management Participate to the definition and to the regular update of the Central Control Libraries (CCL), of the Local Control Plans (LCP) that adapt Generic Control Libraries (GCL) and consider additional specificities related to risks assessments, regulation, or other risk events (historical incidents, control results, external events, audit missions, etc.). Execute and/or coordinate controls according to these plans. Ensure that control results are reviewed and analyzed by the management of the entity and when relevant by operational teams / relevant stakeholders and that, according to the results, action plans are defined if needed. Input the control results or ensure correct input of the control results as well as self-identified action plans elaborated by the first line of defense in the Group tools. Ensure tracking of permanent control actions and incident remediation actions to closure. Advise the status of the control environment. Use findings of control weaknesses to drive risk management and process control improvement. Facilitate RCSA reviews by engaging with business units to identify and document key risks and controls. Communicate findings and provide detailed actions for risk mitigation. Ensure RCSA processes align with regulatory guidelines, policies and risk management frameworks. Coordinate, manage and follow up of internal and external audit findings and recommendations, including recommendations from governing authorities. Ensure adherence to reporting in all tools. Develop strong relationship with key stakeholders and business partners by addressing issues/concerns in timely manner. Work closely with Central OPC teams to ensure that guidelines established centrally are adapted. Contributing Responsibilities Risk governance With the other ITO OPCs, contribute to the risk awareness within ITO and bring into the spotlight key areas of focus/attention. Participate in the Permanent Control Committees and ISPL Internal Control Committee, ensuring clear reporting of control results, incidents, key risks, etc. Liaise with the Onshore / Local OPCs and contribute to the risk awareness and bring into the spotlight key areas of focus/attention. Closely collaborate with LOD2 by attending regular meetings and sharing relevant information Regulations, Procedures and Code of Conduct Ensure that Group procedures requirements are implemented locally, complemented with local specificities (regulations, tools organizations, ) Ensure that the procedures designed by the businesses and functions are identified, updated, properly stored and communicated to the relevant stakeholders within the OE. Ensure respect of the BNPP standards of Code of Conduct Technical Behavioral Competencies Minimum 5 years of collaborative experience in Global Market Operations Operational Risk. Knowledge on Trade Life Cycle is required. Experience in Settlements would be a plus. Good analytical skills and control mindset Ability to integrate various information and synthesize them. Good communication and presentation skills, with ability to interact with operations staff and Management Ability to work independently and as part of a team. Ability to make independent decisions. Coordination and multi-tasking skill Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) for statistical analysis and report production Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Critical thinking Ability to synthetize / simplify Ability to collaborate / Teamwork Communication skills - oral written Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to develop and adapt a process Ability to set up relevant performance indicators Ability to manage / facilitate a meeting, seminar, committee, training Ability to understand, explain and support change Education Level: Bachelor Degree or equivalent Experience Level At least 5 years

Please find below the detailed JD for your ready reference : PLACE OF POSTING: Sobha Nesara, Kothrud - Pune REPORTS TO: AVP - Sales EDUCATIONAL BACKGROUND - Any Graduate preferably with an MBA. WORK EXPERIENCE Good experience in a direct sale role with organizations across industries. Prior Real Estate work experience will be preferred. PERSONAL ATTRIBUTES We are looking for a dynamic, high-energy individual, who has worked with well-known organizations, with proven track record in a highly competitive market. Should possess exceptional communication & interpersonal skills. Ability to develop strong professional relationships. Experience to Source potential leads (INR 2 Crs & above) Ability & demonstrated experience in forging professional network. Experience of having led BTL activations for HNI clients. Experience of having collaborated with luxury brands across other industries. RESPONSIBILITIES Consistently identify and qualify leads in designated markets. Leverage on a strong network of Channel Partners (CP) and existing customers to achieve set targets. Consistently build on the CP network to acquire new business and manage clients in collaboration with them. Conduct regular meetings with CPs with the purpose of both engagement and empanelment to drive more business. Quarterly review of CPs including actual achievement v/s targets, qualitative factors and process improvements Deliver sales numbers as per business plan, both in terms of sourcing - ensure completion of sales targets on a consistent basis through the year. Develop an aggressive sales action plan for new client acquisition to achieve monthly & annual sales targets. Actively follow through on potential customers based on their specific requirements. Possess in-depth product knowledge (and micro information at project level) and communicates the same effectively to prospects. Maintain business relationships with existing customers / Channel Partners / HNIs to Source potential leads. In collaboration with the Team Lead, meet with prospects, organize and conduct site visits and strive to establish a strong client relationship. Keep abreast with relevant competitor details including price movements, construction activity, key trends, and market dynamics. Network effectively with peer teams and industry contacts to stay updated on key trends, developments, market dynamics and potential business opportunities. Liaison with various departments to get deeper product knowledge. Maintain accurate records for designated accounts and share regular updates with the Sales Head and Regional Head Ensure highest standards of compliance to Sobha Limited's policies, processes, and value structure. If interested, please respond with below mentioned information and share your updated resume on HR mail ID: Current / Last CTC per month - Expected CTC - Notice period (If any / Can join Immediately) - Are you available for face-to-face interview in Pune - HR Contact Details: 9607111136 (WhatsApp Only) Response received by us will be treated as strictly confidential.

Manage trading operations (BOD/EOD) across sites Oversee Derivatives contract lifecycle Ensure Compliance with SEBI guidelines, SOPs, Checklists Approve/monitor Hedge limits & Algo trading compliance Design Ops flow for new products & system rollouts Required Candidate profile 15 years exp in Commodities & Derivatives Operations Lead regulatory coordination & key projects Process Automation & timely data recon Support new segment setup Manage CTCL, Lease line & Access Mgmt

Develop technical content Execute LinkedIn and email campaigns Manage branding and marketing collateral for AQOZAs B2B positioning Coordinate participation in industry events and expos Align marketing efforts with sales and project requirement Health insurance Food allowance Maternity benefits in mediclaim policy Employee state insurance Performance bonus Sales incentives

Some careers have more impact than others. We are currently seeking an experienced professional to join our team in the role of Assistant Manager GFX Operations Business: CIB - MSS Principal responsibilities An individual contributor supporting critical operations that includes settlements, confirmation post settlement within the department supporting FXMM product lines and initiatives. Manages the daily operations ensuring that customers receive quality service through all channels of customer contact. Ensures achievement of Performance Level Agreement (PLA) targets by the team, prevent, and mitigate operational losses. The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Requirements A university graduate in accounting / finance / management / business administration with minimum 3 to 4 years of working experience in Treasury market operations business. Knowledge of Foreign Exchange/Money Market product and in payment operations. What additional skills will be good to have Ability to speak and understand English fluently. Good conversational/telephone skills Ability to learn quickly and transfer knowledge appropriately Knowledge of SWIFTS, Foreign exchange trade life cycle Flexibility to work shifts Ability to build rapport with and relate to a wide range of people Ability to maintain focus while working with voluminous data Ability to multitask, Committed to equal employment opportunities

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Manager GFX Operations Principal responsibilities Provide daily operations support to ensure all controls are carried out accordingly as required. This will allow additional layer of control to prevent Operational Loss, Reputational Risk, etc. Establish and maintain effective relationship with business areas and identify areas of service improvements by implementing regular calls and feedback mechanism. Effective communication with the team members on organization strategy and goals required for the respective roles and responsibilities. Motivate, develop, reward and recognize team members to meet process deliverables, manage staff. To continually assess the operational risks inherent in the processes, taking account of changing operating procedures, staff movements, legal and regulatory requirements, management restructures, and the impact of new technology Requirements A university graduate and or an MBA in Finance/ Banking, management/business administration with minimum 5 to 7 years of working experience in Treasury market operations business. Knowledge of Derivatives, Equities Foreign Exchange/Money Market product and in payment operations. Knowledge of SWIFTS, Foreign exchange trade life cycle Flexibility to work shifts You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Role Overview: We are looking for a seasoned, result-oriented professional to lead our fly ash procurement and distribution vertical. This leadership role involves end-to-end responsibility for sourcing fly ash from thermal power plants and ensuring efficient logistics and sales across various sectors such as cement, infrastructure, and brick manufacturing. The ideal candidate will bring deep industry insight, strong vendor and customer management experience, and a proven ability to drive operational excellence and market expansion. Key Responsibilities: Fly Ash Procurement Secure consistent supply of fly ash by collaborating with thermal power plants. Establish and nurture long-term partnerships with key supply stakeholders. Sales & Business Growth Identify and develop a customer base in cement, brick, and infrastructure sectors. Lead sales initiatives and expand market footprint across new territories. Negotiate pricing structures, credit terms, and service agreements. Logistics & Distribution Coordinate with logistics teams to streamline dispatch and delivery timelines. Improve distribution cost-efficiency through route planning and vendor performance tracking. Leadership & Team Development Build a high-performing team across procurement, operations, and sales functions. Drive team alignment with strategic business goals and performance standards. Market Insights & Strategic Input Track market dynamics, competitor movements, and regulatory updates. Formulate proactive strategies for supply chain resilience and revenue growth. Reporting & MIS Maintain transparent and detailed procurement, sales, and dispatch records. Submit regular operational and strategic reports to the leadership team. Candidate Requirements: Essential Skills & Experience: The candidate should be graduate. Industry experience in fly ash, cement, construction materials, or logistics. Strong leadership, communication, and stakeholder negotiation abilities. Analytical skills for data-driven decision-making and business planning. Working proficiency in Excel, ERP systems, and reporting dashboards.

Role Overview: The Freight Auditor plays a critical role in ensuring cost efficiency and operational accuracy in freight and transportation management. This position is responsible for auditing freight invoices, validating rate adherence, and identifying cost deviationsespecially in cases of higher-than-standard freight charges. The ideal candidate will also maintain a strategic view on market vehicle rates, ensuring timely and cost-effective vehicle placement aligned with organizational targets. In this dual-capacity role, the Freight Auditor not only safeguards financial integrity through audits but also contributes to market intelligence, helping the company stay competitive in the dynamic logistics sector. Key Responsibilities Coordinate and execute daily vehicle placement across routes, ensuring fulfillment of planned dispatch schedules. Maintain real-time visibility on market availability and freight rates to align vehicle placements with target benchmarks. Ensure that vehicles are sourced at competitive market rates and meet operational and service-level standards. Collaborate with transporters, brokers, and internal teams to fulfill urgent or replacement vehicle requirements. Track and report on vehicle placement efficiency, market gap trends, and supplier performance for cost optimization. Conduct thorough audits of freight invoices to ensure accuracy and compliance with contractual terms. Maintain records of audit findings and implement corrective actions to prevent recurrence. Monitor and analyze market trends to identify opportunities for cost-effective vehicle placement. Ensure vehicles are allocated as per target rates provided by management, optimizing resource utilization. Develop strategies to replace underperforming routes or vendors with more efficient alternatives. Prepare detailed reports on freight audit results, market replacement activities, and performance metrics for management review. Required Skills & Qualifications Minimum of 5 years of experience in freight auditing and transportation market replacement. Proficiency in freight auditing software and transportation management systems (TMS). Strong analytical skills with the ability to interpret complex data sets. Familiarity with industry regulations and compliance standards. Preferred Qualifications Certifications such as Certified Freight Auditor (CFA) or Certified Supply Chain Professional (CSCP). Experience with data visualization tools like Power BI or Tableau. Advanced proficiency in Microsoft Excel and other data analysis tools.

The Senior Technical Business Analyst role looks after the business engagement, functional requirements, solution design, and some system configuration for delivery of the migration projects. The role will require engagement with relevant business stakeholders for the initiatives in the approved scope and then work closely with the delivery team as well as relevant Technology partners, to ensure timeliness and quality of the delivery. The role is hence expected to have excellent Business Analysis abilities, as well as the ability to project manage small to medium initiatives. This will involve leading the implementation of regional rollouts in parallel with other sub-streams. The role would include solution design and technical configuration of the Murex 3.1 platform in cooperation with other technical teams. Hands-on work on the application would be required. Skills Must have 8+ years of relevant Murex (and/or other Primary Trading System) Front Office experience. Good/Expert knowledge of at least IRD, FI, CRD, Commodities, and/or FXMM implementation on Murex. Extensive experience in dealing with front-office trading & sales stakeholders in Markets or Treasury divisions. Good hands-on knowledge of FO configuration: instruments, generators, curves, market data, market conventions, etc. Good understanding of FO modules: Pretrade workflow, Simulation screens, Simulation Viewer, eTradepad, P&L notepad, market operations, etc. Experience in the implementation of Murex 3.1 with regard to front office capabilities. Nice to have Experience on MReport / Datamart, postTrade workflows, and interfaces is nice to have. Other Languages English: C1 Advanced Seniority Senior Refer a Friend Positive work environments and stellar reputations attract and retain top talent. Find out why Luxoft stands apart from the rest. Recommend a friend Related jobs View all vacancies Murex FO Business Analyst Murex FO Malaysia Kuala Lumpur Murex FO BA Murex FO United Kingdom of Great Britain and Northern Ireland London Murex FO BA Murex FO Spain Remote Spain Bengaluru, India Req. VR-114636 Murex FO BCM Industry 02/06/2025 Req. VR-114636 Apply for Murex Front Office Consultant in Bengaluru *

Role & responsibilities Managing and ensuring smooth trading operations including Beginning of Day (BOD) and End of Day (EOD) activities including maintenance of system parameters in core trading and integrated downstream systems at Primary site (Mumbai) and BCP Split site (Jaipur) Ensuring error free contract launch and expiry cycle of futures and options contracts Ensuring compliance towards daily checklist, operational policy and SOPs Sanctioning of Hedge limits to hedgers and monitoring their periodical compliance with the hedge policy. Ensure compliance of Algorithm guidelines issued by the Regulator by members enabled for algorithmic trading. Monitor member terminal status based on risk management and compliance requirements Designing operational flow of new derivative products and ensuring smooth rollout of new functionalities in Trading system and downstream system Enhancing operational control through automation and timely reconciliations of various master and transaction data Monitoring and updating the Business Continuity Plan and Disaster Recovery Policy (BCP & DR) of the Exchange. Coordinating BCM Committee meetings and ensuring BCP compliance Coordinating with the Regulator, ensure submission of timely and accurate information and implementing changes as per SEBI directives. Managing teams at Primary and Disaster Recovery site through advance planning, scheduling and effective coordination for operational efficiency. Participation and effectively driving various projects in coordination with other Exchanges and Regulator. Managing Computer to Computer Link (CTCL) software empanelment and approval, including periodic review of applicable regulatory guidelines, controls, database management. Handling Lease Line operations, including commission of lease lines based on member request or internal Exchange requirement. Ensuring process access management for members through user id management, proprietary enablement based on member request, document management etc. Providing functional requirement, setting up of operational process, recruitment of team, conduct testing etc of other segments like Equity and Equity Derivatives segment Engage, Develop and Retain the team Skills Required Proficiency in Derivatives market Functional Competencies required Analytical and Logical thinking Experience of managing team Knowledge of SEBI Regulations is preferred Drafting and Communication skills Behavioral Skills required Alertness Proactive and quick decision making Integrity and maintaining high level of Confidentiality Discipline towards timeliness and accuracy Process oriented and ability to understand nuances of operations and business Result oriented and good responsiveness to changing dynamics Ability to delegate and motivate team members

Job Summary Were looking for someone with a desire to pursue a career in digital media & e-commerce and a passion for troubleshooting Joining Epsilon as an Campaign Operations Analyst, you'll play an integral role in helping our clients achieve their business goals All our recruits are provided an extensive training programme Initially lasting 6 months, this is made up of both formal and on the job learning You'll benefit from the opportunity to gain hands-on experience and develop a broad understanding of digital marketing and onsite personalization, from both a technical and commercial perspective On completion you'll review progress with your manager and plan out your development for the following year We encourage continuous learning and pride ourselves in supporting the progression of our team You will be responsible for configuration, trafficking, testing and quality assuring client campaigns, both on and off-site This is a unique opportunity to join an ambitious, leading digital marketing business Responsibilities Essential Functions and Responsibilities: Build and configure on- and off-site campaigns Work on multiple projects simultaneously and prioritise workload to ensure a smooth launch of each campaign within the set deadline - prioritisation is key Work on the onboarding process for new customers ensuring that the foundation to launch is the best it can be Validate the set-up of all campaigns both in pre-launch and post-launch to ensure they meet requirements Test new product releases ensuring user experience remains intact Collaborate across Sales, Account Management, Media Delivery, Product and Engineering teams to produce high quality results On-going support and maintenance of existing clients Become an expert in our platforms and processes Conceptualise and develop automation projects to be used company wide Troubleshooting technical setups Ownership of your development Actively seek out opportunities to learn and support those around you Qualifications A Bachelor degree and/or relevant courses Working knowledge of HTML and CSS languages (ability to identify and construct CSS selectors) Regular Expression and Javascript or Typescript knowledge is a plus but not essential Demonstrable interest in digital marketing and tech Keen attention to detail An excellent team player Ambition and a desire to learn Curiosity and an aptitude for problem solving Strong time management and prioritisation skills A pro-active, self-starter that thrives working in a fast-paced environment Excellent written and verbal communication skills A collaborative, positive can-do attitude Youre adaptable, everyday will provide a different challenge

Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Who were looking for We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What youll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company Use a combination of standard functionality and custom development to solve business problems Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work with Workato as a middleware between systems What you bring to the role Must have: Bachelor s degree or equivalent work experience and 2-4 years Salesforce experience. Salesforce Administrator Certification (ADM 201). Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation Nice to Have: Salesforce Advanced Administrator, Platform Builder, Salesforce Configure Price Quote (or similar), Sales Cloud Consultant certifications. Experience with Software-as-a-Service (SaaS) based selling models is a plus. Experience with Zuora Billing (or equivalent) Jira / Confluence experience a plus Knowledge of Copado (or equivalent) Knowledge of Workato (or equivalent) Where We Work: Hybrid : In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The incumbent is expected to monitor and manage key operational processes for stock broking and mutual funds end-to-end, to deliver a superior customer experience. The Role: You will be involved in monitoring critical process deliverables daily. You will be required to execute routing tasks that are critical for service delivery daily, as per defined schedules. For process deliverables that are delayed or failing, you will be required to coordinate with the respective internal teams or external service providers for the timely identification and resolution of the issue. You will need to collaborate with different teams, external partners, and vendors to ensure the smooth execution of processes to achieve the desired service levels You will be required to monitor the process execution regularly and take proactive steps to address factors that may impact the process execution You will be responsible for defining, developing, and communicating key metrics and business trends to partner and management teams Identifying opportunities for improvement and coordinating with stakeholders to improve customer experience in a scalable manner Ideal Candidate should have: Exceptional written and verbal communication skills. Ability to multitask and work on a diverse range of requirements. Bachelor's in engineering, Computer Science, Math, Statistics, or related discipline from a reputed institute or an MBA from a reputed institute. Relevant work experience is desired. Strong problem-solving and analytical skills. Technical capabilitiesExcel, Data monitoring/ Extraction through SQL or other Database queries would be an added advantage. Understanding of Mutual Funds, Stock Broking would be an added advantage PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy