Senior Associate

Tesco

3 - 8 years

12 - 16 Lacs

bengaluru

Posted:7 hours ago| Platform:

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Skills Required

training operational support finance wellness medical insurance customer engagement business solutions continuous improvement forecasting counselling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ensuring I understand our Core Purpose and the role I play in delivering this
Role modelling the Tesco values and leading by example in what I do and how I behave
Supporting the Colleague Engagement Centre team to identify and understand the root cause of failures
Collaborating closely with the operational teams to understand opportunities for larger scale change through partners and surfacing these opportunities in the Business
Partnering and Change team
Supporting the planning and implementation of change activity in the Colleague Engagement entre through effective and accurate tracking
Following the agreed change processes and ways of working
Tracking measures of success for changes
Supporting the transfer of changes into operational training and ensuring Senior Associate Trainers have a comprehensive understanding of all changes
I support the delivery of change, helping the operation to land and embed messages through ensuring key people have a comprehensive understanding of all changes
Supporting administration of contact reduction and forecasting data and information
Understanding the part I play in delivering our important metrics and performance measures
Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager
Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others
Continually developing my skills to be the best I can be in my role

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